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Beginner
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Hello. I have a PC with Intel HD Graphics 4600 video adapter and Windows 10 operating system, I recently connected it to a samsung tv monitor model LN26B450C4M via HDMI cable, but the fonts and icon images were serrated. I'm using 1920x1080 resolution.

 
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Super User
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Download, run, and save the results of this utility as a text file:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then ATTACH the text file (using the paperclip under the toolbar).

 

Doc

 

Doc (not an Intel employee or contractor)
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Super User Retired Employee
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The latest version of the driver, v15.40.45.5126, is available for download here: https://downloadcenter.intel.com/download/29474/Intel-Graphics-Driver-for-Windows-15-40-?wapkw=intel.... If you haven't already, please try this version.

 

If this driver doesn't work, Intel Customer Support will need to look into it. In preparation for this, please download and run the Intel System Support Utility for Windows and save the report that it generates to a file. Then, using the paperclip icon below the edit window, upload and attach this file to a response post.

 

A DXDiag report would also be helpful. Note that the paperclip icon can only be used once per response post, so providing it will take two separate responses.

 

...S

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Beginner
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Em 2020-06-18 19:52, Intel Forums escreveu: Links:
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Hello MTost1, 
 

Thank you for posting on the Intel® communities  
 

Were you able to follow the instructions and get the report previously requested by the community? 

Remember that it is the Intel® System Support Utility (Intel® SSU):

  • Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".   
  • Click on the menu where it says "Summary" to change to "Detailed View".   
  • To save your scan, click on "Next", then "Save".   

If yes, can you make sure you are using the cloud icon on the thread to attach it? Also, attach the files one by one separately, please.

Also, in addition, include a photo/video of the behavior so we can have a clear idea. 

 

Regards,  

 

Sebastian M. 

Intel Customer Support Technician.   

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Hello MTost1,  

 

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

 

Regards,  

  

Sebastian M.   

Intel Customer Support Technician.   


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Hello MTost1,  

  

We have not heard back from you, so we will close this inquiry. If you need further assistance, please feel free to post a new question.   

  

Regards,  

  

Sebastian M.   

Intel Customer Support Technician.   



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