Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
1,451 Views

Help!!! I am not able find my graphics card version

I am unable to update drivers as I cannot find the graphics verision of my Intel HD graphics.

Even when i use GPU-z it just shows "intel hd graphics"

Can anybody tell me version of my Intel hd graphics

Thanks.

0 Kudos
7 Replies
Highlighted
Super User
26 Views

You have Intel HD Graphics on a Sandy Bridge processor, which are not supported on Windows 10, if that is your operating system.

https://www.intel.com/content/www/us/en/support/articles/000005526/graphics-drivers.html Supported Operating Systems for Intel® Graphics Products

They are provided as Intel HD Graphics 3000: https://www.intel.com/content/www/us/en/support/products/81500/graphics-drivers/graphics-for-2nd-gen... Support for Intel® HD Graphics 3000

and as Intel HD Graphics 2000: https://www.intel.com/content/www/us/en/support/products/81502/graphics-drivers/graphics-for-2nd-gen... Support for Intel® HD Graphics 2000

If Windows 10 is not your OS, you can find the drivers in the links above.

If Windows 10 is your OS, you will be using the Microsoft generic driver.

And, if Windows 10 is your OS, it also means your processor is not supported on Windows 10:

https://www.intel.com/content/www/us/en/support/articles/000006105/processors.html Does My Intel® Processor Support Microsoft Windows® 10?

So, if Windows 10 is your OS, I recommend getting a new(er) PC that is fully supported on Windows 10.

Doc

Doc (not an Intel employee or contractor)
0 Kudos
Highlighted
Beginner
26 Views

No, I use Windows 7.

So should I download drivers for Intel HD Graphics 2000 or Intel HD Graphics 3000.

( also I cannot use Intel Driver and support assistant as it gives out an error message)

https://www.intel.com/content/www/us/en/support/detect.html

Thank you.

0 Kudos
Highlighted
Super User
26 Views

The Intel DSA has its problems, and is intended for Intel boards.

Provide your complete processor model number and I may be able to help more.

Doc

Doc (not an Intel employee or contractor)
0 Kudos
Highlighted
Beginner
26 Views

Can you tell me which driver I should install(Intel HD Graphics 2000 or 3000)

Thank you

0 Kudos
Highlighted
Super User
26 Views

Ok, this is your processor:

https://ark.intel.com/products/53426/Intel-Core-i3-2120-Processor-3M-Cache-3_30-GHz Intel® Core™ i3-2120 Processor (3M Cache, 3.30 GHz) Product Specifications

It supports Intel HD 2000 graphics.

Doc

Doc (not an Intel employee or contractor)
0 Kudos
Highlighted
Beginner
26 Views

Thanks A lot!!!!!

0 Kudos
Highlighted
Super User
26 Views

You mean I got it right?

Glad to help.

Doc

Doc (not an Intel employee or contractor)
0 Kudos