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Beginner
70 Views

How Can I stop the screen flickering when at put in on the laptop?

I have an HP Laptop 15s-fq1xxx.

It has a Intel(R) Iris(R) Plus Grpahics display adapter.

I had installed an OPERATING SYSTEM:

Microsoft Windows 10 Enterprise (64-bit)

Version (Build) 1909 (10.0.18363)

When I put on the laptop the screen start to flickering.

I use "Device Manager" from windows 10 and disable the "Intel(R) Iris(R) Plus Graphics, and enabled again and the flickering stop.

How Can I stop the sceen flickering avoid to disable and unable the display adapter?

Regards

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6 Replies
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Beginner
27 Views

Hi,

 

This is my deatiled system report.

 

Regards

 

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Beginner
27 Views

Attached System Support Utility file.

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Super User Retired Employee
27 Views

Did you install this driver as an upgrade to the driver provided by your laptop vendor? If not, with internet access disabled, do the following: uninstall this driver, reboot, install the latest from your laptop vendor, reboot, install this one again, reboot and test. Obviously, make sure you have copies of both driver packages downloaded before you start this process.

 

Hope this helps,

...S

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Beginner
27 Views

No, I did not install this driver as an upgrade to the driver provided by my laptop vendor (HP).

 

I installed for this "Intel® Driver & Support Assistant", automatically open a web page and updating the driver. Please check the file attached.

 

How Do I download this driver skiping this tool "Intel Driver & Support Assistant"?

 

RegardshpIntel Driver & Support Assistant.png

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Super User Retired Employee
27 Views

You go here: https://downloadcenter.intel.com/download/29560/Intel-Graphics-BETA-Windows-10-DCH-Drivers?wapkw=dch and click on the EXE file to download it. As for the one from your laptop vendor, well, you know that one better than me...

....S

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Beginner
27 Views

Ok, I have done all your direction, and seems it is well, the flickering has stoped!!

 

Thanks very much, appreciate your support.

 

Regards

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