Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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How do I update my graphic driver?

IBaco
ビギナー
5,823件の閲覧回数

I was trying to play a game on steam when it said for me to update my outdated graphic driver or errors may occur (and they did) after looking through my laptop I then noticed that my driver version was 8.15.10.2900 which I guess is outdated. Is there anyway to update that driver? (On my laptop there is a sticker that says Intel i3 core inside) Thanks in advance

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AlHill
スーパーユーザー
4,437件の閲覧回数

Much more information needed.

What is the complete laptop model number and manufacturer?

What is the processor model number?

What operating system are you running?

Doc

IBaco
ビギナー
4,437件の閲覧回数

I am running Windows 10

The processor model number is i3 m330

The manufacturer is Sony Corporation and the laptop model number is VPCEB11FX

AlHill
スーパーユーザー
4,437件の閲覧回数

This is your processor: http://ark.intel.com/products/47663/Intel-Core-i3-330M-Processor-3M-Cache-2_13-GHz Intel® Core™ i3-330M Processor (3M Cache, 2.13 GHz) Specifications

It has Intel HD Graphics, which are not supported on Windows 10.

Also, this processor is not supported on Windows 10:

http://www.intel.com/content/www/us/en/support/processors/000006105.html Intel® Processor Support for Microsoft Windows® 10

Doc

IBaco
ビギナー
4,437件の閲覧回数

If its not supported does that mean I am out of luck?

AlHill
スーパーユーザー
4,437件の閲覧回数

Well, it is not good.

However, you can try the driver here: http://www.catalog.update.microsoft.com/Search.aspx?q=intel%20hd%20graphics%20windows%2010 Microsoft Update Catalog

Scroll down the page until you see:

The first is the 64-bit drive, the other is the 32-bit driver. Pick the appropriate one for your OS and install it.

As always, all standard disclaimers apply.

Doc

IBaco
ビギナー
4,437件の閲覧回数

Alright, And what does the adapter do?

IBaco
ビギナー
4,437件の閲覧回数

And what do i do after i install it

AlHill
スーパーユーザー
4,437件の閲覧回数

Installing it will update your driver, which is what you wanted.

Doc

IBaco
ビギナー
4,437件の閲覧回数

Well, I installed the zip but i dont know what to click

IBaco
ビギナー
4,437件の閲覧回数

There are a lot of .exe files

IBaco
ビギナー
4,437件の閲覧回数

I don't know what to click on

IBaco
ビギナー
4,437件の閲覧回数

When I click on some of the .exe files nothing happens

idata
従業員
4,437件の閲覧回数

Hello:

 

 

Thank you very much to Al Hill for the information posted previously.

 

 

To InfamousBacon:

 

 

In regard to your inquiry, I just wanted to let you know that Intel provides generic versions of drivers for general purposes and in order to try to fix possible graphics problems. These drivers might or might not work with your system since they are generic and they might not be properly recognized by the laptop.

 

 

Since the laptop is not compatible with Windows® 10 the graphics driver might not get installed properly or it might not be available.

 

 

It is recommended to install the drivers provided by the manufacturer, but as you can see on the following link the drivers available are for Windows® XP or 7:

 

 

https://esupport.sony.com/US/p/model-home.pl?mdl=VPCEB11FX&template_id=1&region_id=1&tab=download# /downloadTab https://esupport.sony.com/US/p/model-home.pl?mdl=VPCEB11FX&template_id=1&region_id=1&tab=download# /downloadTab

 

 

Just in case on the following link you will find the instructions of how to install the driver manually, if you find a driver you can follow those steps to install it:

 

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

 

 

Any further questions or if there is any more information needed, please let me know.

 

 

Regards

 

 

Alberto

 

IBaco
ビギナー
4,437件の閲覧回数

So I have to go back to windows 7 in order to update?

idata
従業員
4,437件の閲覧回数

Hello InfamousBacon:

In regard to your question, it is actually your decision, because sometimes even if the laptop is not fully compatible with Windows® 10 and the graphics driver it is not up to date the laptop might still work properly and you might be able to use it normally, some resolutions might not be available though. But if you want to be able to properly install the graphics driver, then yes, the thing to do in that case will be to go back to Windows® 7 or XP, keep in mind that the latest graphics driver for Windows® 7 or XP might not be that new neither, since Windows® 7 was released back in 2009 and XP on 2001.

Any further questions or if you need more information, please let me know.

Regards

Alberto

idata
従業員
4,437件の閲覧回数

Hello InfamousBacon:

 

 

I just wanted to check if the information provided before was useful for you and you need further assistance on this matter?

 

 

Any questions, please let me know.

 

 

Regards

 

 

Alberto

 

MDoll
ビギナー
4,437件の閲覧回数

i have the same problem how do i update my graphics card

MDoll
ビギナー
4,437件の閲覧回数

i have a windows 10 2012 Intel HD Graphics card

Intel core i5 64 bit

idata
従業員
4,256件の閲覧回数

MoosA, If after trying the steps above the PC is still having some problems, then please submit your inquiry on a new thread, the reason for that is that every scenario is different, even if the same product is being used, so, for us to further assist you to try to fix the specific problem the PC might have, please submit a new thread.

 

 

Let me apologize for any inconvenience.

 

 

Regards,

 

Alberto
IBaco
ビギナー
4,437件の閲覧回数

I am running Windows 10

The processor model number is i3 m330

The manufacturer is Sony Corporation and the laptop model number is VPCEB11FX

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