Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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How do i connect 2 monitors? When I click to detect it cannot find the second monitor. Do I need a separate connection or adaptor? Intel HD graphics

kglen
Beginner
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3 Replies
AlHill
Super User
150 Views

Which Intel HD graphics?

What is your processor model number?

What operating system (version and build number)?

What device? Desktop, laptop? Provide make and model number.

 

Doc

 

kglen
Beginner
150 Views

Hi Al, it only give me Intel HD Graphics Family (version: 9.17.10.4459),

Processor ID: BFEBFBFF000206A7(Intel® Core™ i5-2400 CPU),

Operating system: Microsoft Windows 10 Pro (64-bit), version: 1803, build#: 10.0.17134

Device: Desktop Dell Inc. OptiPlex 790

 

AlHill
Super User
150 Views

Windows 10 is not supported on your (Sandy Bridge) processor:

https://ark.intel.com/content/www/us/en/ark/products/52207/intel-core-i5-2400-processor-6m-cache-up-...

 

You have no choice but to use the Microsoft generic driver. You may want to upgrade to W10 1809 to see if that helps.

 

Doc

 

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