How do i remove legacy UI interface for an update requirement?

[Kili_RUI]

I've installed an update in Intel Driver & Support Assistant, and it told me i had to agree on the deletion on some legacy UI interfaces if I'm not wrong but i didn't want to and when the update finished a notification popped up that by not deleting the legacy stuff, i could have some issues with the graphics, it said something about graphic command center and something else. i unfortunately deleted the notification thinking i was going to delete the legacy stuff, could someone help me please?

[JedG_Intel]

Hello Kili_RUI,

Thank you for posting on Intel Community Forum.

Could you please let us know which specific driver you updated? To help narrow things down, we recommend manually reinstalling that driver and checking if the same notification appears again. If it does, kindly take a screenshot of the message and share it with us. This will allow us to look into the issue more thoroughly and provide better support.

Best regards

Jed G.

Intel Customer Support Technician

[Kili_RUI]

Hello, thankfully i found a link to the download the update again and mark the remove legacy stuff, a new question arose, "execute a clean installation", it says that it removes all old drivers and restores intel settings back to default but does it mean windows settings? or the intel settings that are IN Intel graphics software?

[JedG_Intel]

Hello Kili_RUI,

Performing a clean installation will not affect your current Windows settings or system configuration. What it does is completely remove any old or outdated Intel graphics drivers, along with any custom settings you may have previously applied in the Intel Graphics Software.

This helps ensure that the new driver installs properly and works as expected, without being affected by leftover files or settings from older versions.

If you have any questions, please let me know.

Best regards

Jed G.

Intel Customer Support Technician

[Kili_RUI]

I entered the intel graphics software and i pressed on the screen button, now I've been stuck on a pop up from the screen section for like 40 minutes that says, " Waiting for Windows to finish reconfiguring the device... " Or something like that (I'm trying to translate the text).

[JedG_Intel]

Hello Kili_RUI,

For me to assist you effectively, please attach a short video clip or screenshot of what you are seeing on your end. This will help me to have a wider view of the issue and provide you with a resolution.

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

[Kili_RUI]

[JedG_Intel]

Hello Kili_RUI,

Thank you for your efforts. May I kindly confirm whether a clean installation was performed? Additionally, have you attempted to relaunch the software or restart your system to determine if that resolves the issue? I would also like to suggest for you to install the latest driver version 32.0.101.7029

If you have any questions, please let me know.

Best regards

Jed G.

Intel Customer Support Technician

[Kili_RUI]

Yes, i did perform a clean installation, I've attempted to relaunch the software and restart my system many times, and i used the latest driver version all this time.

[PatrickV_Intel]

Hi Kili_RUI,

Thank you for your update. I've sent an email to your active email address for the next step of the process.

Please check both your Inbox and Spam folder for my email, and once received, kindly acknowledge it.

If you have any questions, please let us know. Thank you.

Best regards,

Patrick V.

Intel Customer Support Technician