Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
22765 Discussions

How does one get the DisplayPort port to work on a Dell e6510 Latitude?

RVern4
Beginner
‎05-11-2020 09:32 PM
1,320 Views

Hard to tell what chipset I have, as Intel's support assistant says I don't have any intel software on my machine, but I clearly have Intel HD Graphics running v8.15.10.2900 dated 11/26/2012 and a Core i5 M520 CPU running Windows 10 Pro 64. So, whatever that means. My problem is, the e6510 has a DisplayPort port on it, which apparently doesn't want to play with the brand new Dell monitor I just got that also has a DisplayPort. No matter what I do, I cannot get the new monitor to see a signal from the DP out of the laptop. Dell doesn't have any updated drivers, and they pointed me to Intel. But Intel's tool doesn't tell me what chipset I have. So how do I know what graphics driver to look at to see if mine is up to date?

0 Kudos

Link Copied

1 Reply
n_scott_pearson
Super User
‎05-12-2020 01:13 AM
1,282 Views

I am sorry, but this processor is not supported on Windows 10. Intel provides no drivers. Microsoft's Basic compatibility driver should support it, but they offer no support it there are connection issues.

 

I wish I had a better answer; replacing this laptop may be something to seriously consider (it is 10 years old).

 

Reality bites,

...S

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.