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How fix this problem with Spark Studio?

MYose2
Beginner
211 Views

Hi, I'm trying to use sparkAR studio but an error apear.

I read that i need to attach this file. please help me fix this.

thank you!

0 Kudos
6 Replies
AlHill
Super User
179 Views

You have an I5-2400 processor, which is not supported on WIndows 10.

This processor's graphics are also not supported on windows 10. You are using the Microsoft Generic adapter, which lacks performance and features.

 

Doc

 

 

MYose2
Beginner
179 Views

So there is nothing i can do...?

AlHill
Super User
179 Views

If you are a laptop, no, there is nothing you can do.

If you are a desktop, you might be able to get an amd or nvidia graphics card that is compatible with your desktop. Compatible is the key word here.

 

Doc

 

MYose2
Beginner
179 Views

I have desktop, sorry but i really dont undestand in those things... what exactly  do i need to check?

AlHill
Super User
179 Views

The best thing for you to do is to take the desktop to a local PC repair shop and tell them you want an nvidia graphics card that is supported on WIndows 10. I say nvidia because it is likely you have a better chance of compatibility with nvidia rather than amd.

 

Or, get a new desktop system that is fully supported on Windows 10.

 

Doc

 

MYose2
Beginner
179 Views

Ok.. thank you so much!!

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