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Beginner
78 Views

How fix this problem with Spark Studio?

Hi, I'm trying to use sparkAR studio but an error apear.

I read that i need to attach this file. please help me fix this.

thank you!

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Super User
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You have an I5-2400 processor, which is not supported on WIndows 10.

This processor's graphics are also not supported on windows 10. You are using the Microsoft Generic adapter, which lacks performance and features.

 

Doc

 

 

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Beginner
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So there is nothing i can do...?

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Super User
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If you are a laptop, no, there is nothing you can do.

If you are a desktop, you might be able to get an amd or nvidia graphics card that is compatible with your desktop. Compatible is the key word here.

 

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Beginner
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I have desktop, sorry but i really dont undestand in those things... what exactly  do i need to check?

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Super User
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The best thing for you to do is to take the desktop to a local PC repair shop and tell them you want an nvidia graphics card that is supported on WIndows 10. I say nvidia because it is likely you have a better chance of compatibility with nvidia rather than amd.

 

Or, get a new desktop system that is fully supported on Windows 10.

 

Doc

 

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Beginner
46 Views

Ok.. thank you so much!!

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