How to obtain 5K resolutions

[TNguy211]

Hi,

You previously stated that "Regarding 5K resolutions ... it usually requires two DisplayPort* connections to achieve this resolution."

i'm not sure how that works? My monitor has hte one DisplayPort connection and i've put it to a graphics card through a DisplayPort 1.4 cable.

If you can elaborate that would be appreciated.

[AlHill]

What processor model number?

What operating system? Windows 10? Which version? 1903?

What motherboard/device? Provide the model number and manufacturer.

Doc

[TNguy211]

Hi Doc, I have a mother board ASUS z97-A with intel hd graphics 4600 that came with the motherboard. Chipset Inter Core i7- 4790k CPU @ 4.00GHz. Using Gigabyte NVIDIA GeForce Low Profile GTX 1050 OC 2GB Gaming Graphics Video Card windows 10 Home - Version 1903 (OS Build 18362.239). ---- On Fri, 26 Jul 2019 05:01:12 +1000 Intel Forums <mailto:supportreplies@intel.com> wrote ---- What processor model number? What operating system? Windows 10? Which version? 1903? What motherboard/device? Provide the model number and manufacturer.   Doc             https://forums.intel.com/0050P00000896au?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1uid=0050P000008W2Ng&s1ext=0&emkind=chatterCommentNotification&emtm=1564081272931   https://forums.intel.com/0050P00000896au?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1uid=0050P000008W2Ng&s1ext=0&emkind=chatterCommentNotification&emtm=1564081272931 (Customer) What processor model number? What operating system? Windows 10? Which version? 1903? What motherboard/device? Provide the model number and manufacturer.   Doc     https://forums.intel.com/0D70P000006RBhs?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1uid=0050P000008W2Ng&s1ext=0&emkind=chatterCommentNotification&emtm=1564081272931   or reply to this email             Replying to     https://forums.intel.com/0050P000008W2Ng?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1uid=0050P000008W2Ng&s1ext=0&emkind=chatterCommentNotification&emtm=1564081272931   https://forums.intel.com/0050P000008W2Ng?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1uid=0050P000008W2Ng&s1ext=0&emkind=chatterCommentNotification&emtm=1564081272931 (Customer) asked a question. https://forums.intel.com/0D50P00004OwwWK?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1uid=0050P000008W2Ng&s1ext=0&emkind=chatterCommentNotification&emtm=1564081272931&OpenCommentForEdit=1 How to obtain 5K resolutions Hi,   You previously stated that "Regarding 5K resolutions ... it usually requires two DisplayPort* connections to achieve this resolution."   i'm not sure how that works? My monitor has hte one DisplayPort connection and i've put it to a graphics card through a DisplayPort 1.4 cable.   If you can elaborate that would be appreciated.             https://forums.intel.com/0050P00000896au?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1uid=0050P000008W2Ng&s1ext=0&emkind=chatterCommentNotification&emtm=1564081272931   https://forums.intel.com/0050P00000896au?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1uid=0050P000008W2Ng&s1ext=0&emkind=chatterCommentNotification&emtm=1564081272931 (Customer) What processor model number? What operating system? Windows 10? Which version? 1903? What motherboard/device? Provide the model number and manufacturer.   Doc   https://forums.intel.com/0D70P000006RBhs?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1uid=0050P000008W2Ng&s1ext=0&emkind=chatterCommentNotification&emtm=1564081272931               You're receiving emails when someone "Comments on my posts."   To change or turn off Forums email, https://forums.intel.com/_ui/core/feeds/notification/ChatterEmailSettings?setupid=CollaborationEmailSettings&fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1uid=0050P000008W2Ng&s1ext=0&emkind=chatterCommentNotification&emtm=1564081272931 as mailto:300002259926@intel.com.isvc.   Are notifications about this post getting annoying? Reply to this email with the word " mute ".   For Privacy and Legal notices, please visit these links: http://www.intel.com/privacy, https://www.intel.com/content/www/us/en/legal/terms-of-use.html.        

[Leonardo_C_Intel]

Hello TNguy211

Thank you for posting in the Intel Community.

The Intel® HD graphics can handle two 4k outputs with a Display Port (DP) 1.2 but to handle the 5K resolution the display has to be able to handle two DP port input and be able to handle the resolution.

Regards,

Leonardo C.

Intel Customer Support Technician

A Contingent Worker at Intel

[TNguy211]

Thanks Leonardo,

I'm a little confused.

I have an Intel hd graphics 4600 and that only has one DisplayPort port. My LG monitor 34WK95U-W one has one DisplayPort port for one DP cable. So i'm not sure how my intel graphics can even enable two DP port inputs?

Can you clarify please?

Regards,

[Leonardo_C_Intel]

Hello TNguy211

The Intel® Core™ i7-4790K Processor (https://ark.intel.com/content/www/us/en/ark/products/80807/intel-core-i7-4790k-processor-8m-cache-up-to-4-40-ghz.html)

has the capability to use the following Video outputs:

Max Resolution (HDMI 1.4):3840x2160@24Hz

Max Resolution (DP): 3840x2160@60Hz

Max Resolution (eDP -Integrated Flat Panel) 3840x2160@60Hz

Max Resolution (VGA): 1920x1200@60Hz

You can see that the processor

can handle two 4k video outputs

In your case since the

motherboard and display only have one DP port on each your hardware set up will

not let you set the 5K resolution.

Regards,

Leonardo C.

Intel Customer Support Technician

A Contingent Worker at Intel

[TNguy211]

Thanks Leonardo. That make sense now. Cheers