I get Error Exit code 8 whenever I try to install Intel UHD Graphics. I already have Intel HD graphi

[dpvstyles]

I have tried looking for iGPU option in BIOS as well but didn't found any.(as mentioned on this page https://www.intel.in/content/www/in/en/support/articles/000088393/graphics.html

[DeividA_Intel]

Hello dpvstyles,  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your graphic unit.  

In order to better assist you, please provide the following:  

1. Have you contacted the manufacturer of your computer to confirm if the "iGPU multi-monitor" shows differently on their BIOS?

2. What is the brand and model name of your laptop or motherboard (if is a desktop)?

3. What is the brand and model name of your processor?

4. What is the graphics driver version installed?

5. What is the BIOS version installed?

6. What is the operating system build and version installed?

7. Is this issue recent or did the tool used to work?

Best regards, 

Deivid A.  

Intel Customer Support Technician 

[DeividA_Intel]

Hello dpvstyles,  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

Regards,  

Deivid A.  

Intel Customer Support Technician  

[DeividA_Intel]

Hello dpvstyles,

I was checking your thread and see that we have not heard back from you.

I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread.

Regards,
Deivid A.
Intel Customer Support Technician