Community
cancel
Showing results for 
Search instead for 
Did you mean: 
ESmit24
Beginner
308 Views

I had changed my screen resolution and i did and after i changed back and i went to open up fortnite my computer was playing it and every other game at like 5 fps. I need to know how to fix this my computer is 1000 dollars and i want to use it.

 
0 Kudos
5 Replies
AlHill
Super User
91 Views

We know nothing about your computer. Tell us about it.

 

What operating system? Windows 10? What version? 1903?

What is the model number of your computer?

Is this a laptop or desktop? If laptop, have you contacted the laptop manufacturer?

If laptop, are you using the drivers provided by the laptop manufacturer?

What is the processor model number?

What anti-virus product do you have?

What graphics do you have?

 

Answer all the questions.

 

Doc

 

ESmit24
Beginner
91 Views

My Computers operating system is Windows 10 Home (10.0.17763) I dont know my model. It is a Desktop, i use the anitvirus that Windows supports. My Graphics is 9.0.1049

AlHill
Super User
91 Views

Download, run, and ATTACH the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then, an intel support engineer can assist you.

 

Doc

 

Esteban_C_Intel
Employee
91 Views

Hello ESmit24,

 

I would like to know if you need further assistance? 

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

Esteban_C_Intel
Employee
91 Views

Hello ESmit24,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question. 

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

Reply