I have the same issue as Aref. I cannot get the latest drivers to work.

SMeri · ‎04-12-2016

I have the Intel hd 5500 card and the version offered by my OEM's site (Acer) is kind of outdated. Its version 10.something. It is the latest version on their site.

I play Starcraft2 and Battlefield. I cannot seem to get any FPS and it lags horribly. Please help me update the drivers or get optimize my current settings.

After downloading and installing the drivers, it says the os is not compatible.

Thanks

Sky

idata · ‎04-13-2016

Hello, SkyGuy123:

Thank you for contacting the Intel Communities.

I would like to gather some information from your system in order to better assist you on this.

Please follow this link and attach the exported report from the utility: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

I look forward to your reply on this.

Regards,

Esteban C

idata · ‎04-19-2016

Hello, SkyGuy123:

I was checking this thread and I would like to know if there is any update regarding the information requested previously.

I look forward to hearing from you.

Regards,

Esteban C