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mermaid_exe
Beginner
413 Views

I'm having trouble updating my drivers. Someone help?

So every time I get on my computer I get a notification saying there's updates for me to install from the Intel Driver & Support Assistant app. Every time I try to download and intsall it always fails and gives me no details on why it fails. I've tried looking around for solutions but I can't find any.

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5 Replies
AlHill
Super User
75 Views

What version of windows 10? 1903? go to start, settings, system, about and get the version number.

 

Which drivers are failing?

Are you a laptop or desktop? provide Motherboard/laptop model number.

What processor model number?

 

Doc

 

mermaid_exe
Beginner
75 Views

My graphics drivers are failing to update.

 

Laptop running Windows 10 64-bit, i5-3210m @2.5GHz

 

laptop model number: Latitude E5530

AlHill
Super User
75 Views

What version of windows 10? 1903? go to start, settings, system, about and get the version number.

 

Doc

 

David_V_Intel
Employee
75 Views

Hello mermaid.exe,

 

Were you able to check the previous post?

 

Please provide us with the information so I can assist you further. 

 

 

David V

 

Intel Customer Support Technician

A Contingent Worker at Intel

David_V_Intel
Employee
75 Views

Hello mermaid.exe,

 

Please contact us if you have any additional questions.

 

 

David V

 

Intel Customer Support Technician

A Contingent Worker at Intel

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