Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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I'm having trouble updating my drivers. Someone help?

mermaid_exe
Beginner
680 Views

So every time I get on my computer I get a notification saying there's updates for me to install from the Intel Driver & Support Assistant app. Every time I try to download and intsall it always fails and gives me no details on why it fails. I've tried looking around for solutions but I can't find any.

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6 Replies
AlHill
Super User
342 Views

What version of windows 10? 1903? go to start, settings, system, about and get the version number.

 

Which drivers are failing?

Are you a laptop or desktop? provide Motherboard/laptop model number.

What processor model number?

 

Doc

 

mermaid_exe
Beginner
342 Views

My graphics drivers are failing to update.

 

Laptop running Windows 10 64-bit, i5-3210m @2.5GHz

 

laptop model number: Latitude E5530

AlHill
Super User
342 Views

What version of windows 10? 1903? go to start, settings, system, about and get the version number.

 

Doc

 

David_V_Intel
Employee
342 Views

Hello mermaid.exe,

 

Were you able to check the previous post?

 

Please provide us with the information so I can assist you further. 

 

 

David V

 

Intel Customer Support Technician

A Contingent Worker at Intel

David_V_Intel
Employee
342 Views

Hello mermaid.exe,

 

Please contact us if you have any additional questions.

 

 

David V

 

Intel Customer Support Technician

A Contingent Worker at Intel

Condor
Beginner
238 Views

I am having the same problem.  I found that if I download the new drivers manually and install them one by one the installation works fine.  The driver and support assistant now shows they are all updated.

Hope that helps...

CaliforniaCondor

Oh BTW don't try to install them with the IDSA first you will get an error that there is already an installation in progress.

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