I was trying to update my driver by downloading the Intel® Driver & Support Assistant but when I download it and hit install it appears 0x80072EFD: unknown installation problem.

[NCane]

 I don't know what else to do, I tried to find out how to solve this error but I couldn't.

System-

Operational system: Windows 7 professional 64 bits(6.1, compilation 7601).

Processor: Intel(R) Pentium(R) CPU G3220 @ 3.00GHz (2 CPUS),~ 3.0 GHz.

Memory: 6144MB RAM;

Gadget-

Name: Intel(R) HD Graphics.

Manufacture: Intel Corporation.

Type of processor: Intel(R) HD Graphics Family.

Totally aprox. memory: 1696 MB

Screen: Screen Generic Pnp

Driver-

Main Driver: igdumdim64.dll,igd10iumd64.dll,i

Version: 10.18.10.4358

Date: 21/12/2015

Version of DDI: 11

Model of Driver: WDDM 1.1

Please help me!

[AlHill]

What is your laptop or system/motherboard model number?

IDSA is not intended for non-intel boards. You should be using the driver update tool provided by your laptop or system/motherboard manufacturer, if they have one.

There are many exclusions to non-intel boards.

Your processors are discontinued and not supported.

Also, Windows 7 is DEAD.

Doc

[NCane]

I see here, my motherboard are from ASUSTek Computer. inc

product: H81M-C/BR

version: Rev x.0x

[NCane]

but my driver are from intel no??

[AlHill]

"but my driver are from intel no??"

Maybe. Or they could have been modified by ASUStek. But, that is not your question. You are asking about IDSA, not a driver.

Doc