I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

[idata]

Hi,

Getting frustrated - help please. Every time I try to use an LCD TV (using mobo HDMI-out to TV HDMI-in) it results in a BSOD with STOP 0x16—telling me that the igdkmd64 did not recover. Usually before the BSOD I get something like "Display driver igdkmd64.sys stopped responding and has recovered" several times, and them–KABOOM.

The system works fine with a VGA monitor without the HDMI attached.

This is a clean Win 7x64 (Home Premium) install on a minimal system:

ASUS P8H67 B3 (Realtec HD Audio, and Realtec Gbit Network);

i7 2600K with Intel HD3000 on processor graphics

4 Gb RAM (2x 2Gb) DDR3 1333

HD - Crucial C300 128Gb SSD AHCPI.

Supposedly (?) I have the newest HW drivers

The culprit TV's are an older Olevia 42"-1080i, and a newer 26" VIZIO 1080p. Both are HDCP compliant, and both work fine with HDMI from a DVD, A/V Receiver or cable box.

So far I have tried swapping HDMI cables, tried using a DVI-out to HDMI adapter (TVs don't have DVI ports) – same result. Tried removing one memory stick (leaving only 2Gb on a single slot) same problem. Also tried with various BIOS settings -- no help. The same things happens if I booth in Safe Mode with networking, but not in Safe Mode. So, I disabled the network drivers and devices, and rebooted normally --but didn't help, same BSOD.

Have been searching the web and forums, but nothing seems to be helping.

Any suggestions are much appreciated!

[idata]

I've seen reviews of Sandy Bridge HTPC's on the major sites including anandtech, tomshardware, and bit-tech in the last month. Not one even broaches these issues and I've sent all three notes about the problems being experienced... no response. None of them want to touch the Ceton cable card reviews either and MS seems unconcerned that these hardware issues are damaging windows media center or that they have a defunct driver being recommended on windows update. Nothing from ASUS, the motherboard manufacturer either. I switched to a P67 mobo and a GT430 GPU and swapped out a 380W PSU for a 500W one in my main HTPC ($400) and I'm stuck with two smaller HTPC micro ITX systems running Intel G620 Celeron chips and 200W PSU's that won't properly play HD programming (the Intel HD graphics driver appears to lead to memory bleeds when watching premium HD programming). These will require new cases and PSU's to use in conjunction with the GT430 GPU's at an expense of another $400-$600. I'm pretty sure the benefit of the doubt is not warranted here.

[idata]

Dear D Sherman,

Sorry to hear all your problems. That's why I did not want to bring it to any tech review publications at the first place. Not I don't respect them, those are simply more an ad-hoc one off reviews hints test it within hours, write the report with the vendor together and return the parts to the vendor. We need other independent publications such as WSJ and NYT to have a SB recall follow up and see what the SB owners think and the problems we are having today. Most people think they corrected the problems, indeed maybe truth in the CPU side, but I humbly don't think in other areas, as of today at least. Agree?

http://online.wsj.com/article/SB10001424052748703439504576115992660815876.html http://online.wsj.com/article/SB10001424052748703439504576115992660815876.html

John Wong

[idata]

I have this issue with asus P8H67 pro and i52400s. I can only use the supplied 2291 driver, all others bsod with hdmi. I am running the most recent bios.

[idata]

Still no BIOS update available for P8H67-I Deluxe

I hope Intel can fix the driver issues without requiring new VBIOS...

[ROBERT_U_Intel]

Are you seeing the BSOD with the 2401 driver?

[idata]

Robert_U wrote:

Are you seeing the BSOD with the 2401 driver?

I am willing to try, but as I've said here before, the X86 drivers for 2401 are incorrectly compiled. The UI in the package complains that it's not 32 bit......

[idata]

I am not sure if I tried 2401, unless that is the one microsoft update pushes or the Intel driver update tool. I am using a panasonic plasma from a couple years ago, I forget the model # .

[idata]

2401 works great, Whatever you did differently, I'd make it to the live version. Thanks!

[idata]

Yes in my case but not anymore from booting PC or connecting the HDMI cable alone. Now I get a BSODafter switching to extended display. Also, I get no sound form HDMI. The Intel HD display adapter doenst show up in my sound devices...

[idata]

I would not, because the HDMI is giving signal now, but a few times a day I am getting BSOD's!

[idata]

Just to give more info about my setup:

i5 2500k HD3000

Gigabyte GAH67A-UD3H-B3

2X4g G.Skill ram

Everything is working fine with drivers 2291. Test drivers give me BSOD when I switch from internal monitor to extended display. Latest official drivers give me BSOD whenever I connect the HDMI cable with Igdkmd64.sys reference.

Also, it seems that I always have massive screen tearing with any drivers I try. I am now considering buying a graphic cerd as well even if I built this setup not to have to buy one

[idata]

Hi Robert,

I use an ASUS P8H67 PRO motherboard. I've installed Windows 7 enterprise x64 using a simple VGA-screen.

further specs:

- 2* 2GB Kingston Value RAM 1333MHz

- Intel 80Gb Postville SSD

- Intel Core i3 2100T processor

When the system was ready I connected it to a PIONEER KRP-600M (60" plasma 1080p monitor) using a certified HDMI cable. The new system was meant to replace an older system that used Nvidia 9400 graphics.

I get the same problems as many users reported in this thread.

I installed the latest stable driver, reverted to the drives that came with the motherboard and installed the 2401 driver. Every time I uninstalled the original driver before I installed the new one. Nothing seems to help, even the 2401 driver does not work.

If you need any additional information, let me know.

I hope this gets resolved soon, it makes my system (and the money spent) useless.

Kind regards,

David

[idata]

Not sure if this is the correct place to report this but I'm having a very similiar problem with my system crashing when watching a blu ray using the newest HDM Intel HD drivers. I have a Gigabyte H55M-USB3 motherboard, i3 CPU and 4GB of ram, TMT 3, output to my Denon receiver via HDMI. I just recently reinstalled the latest Intel drivers and SP 1 for Windows 7 64bit.

I have alwayts been able to watch a blu ray until the last few weeks when I updated to the latest Intel HD 64 bit driver. When watching a blu ray movie somewhere around 30min - 1hr in my pc would freeze, picture would go black as well. The only way to bring it back is to do a cold power off. I've tried different movies and they all do the same thing. So I reinstalled my OS. Reinstalled all the latest drivers for my hardware and all latest Windows 7 updates except the SP 1 and the Intel HD driver. I downloaded the last Intel HD driver from the Gigabyte website which is from 2010. After doing this I was able to watch a blu ray perfectly fine. Popped in a few diff ones and let them play all the way through. Didn't have a single problem.

So I downloaded the latest Intel HD Driver version again and installed. Rebooted my pc. Popped in a blu ray and sure enough 30min in my pc froze again. I tried a few disk as well as rips from my hard drive. All are disks that played fine before the updated and now all crash. I've now reinstalled my OS again and only used the latest Intel HD driver from Gigabyte and once again all blu rays play fine.

I need the latest version because I need to download the SP 1 in order to install My Movies 4 which won't install without SP 1.

[idata]

Robert_U:

looks to me like the problematic mobo vendors (with not up to date vbios) are ASUS and Gigabite; I also think I've seen some notice here mentioning Intel's utility to update vbios (just for Intel's mobos); do Inte'ls mobos suffer from the same problem or are they ok? I'm thinking about replacing my mobo to solve this..

[idata]

Daniel,

You should be able to use the stable graphics driver that came with your mobo and fully patch your OS, which is what I was doing until Intel could release a stable patch. Look, it's been 6 months and they still can't figure out how to put out a driver that takes care of the basics like outputing graphics and soud toegether over HDMI without desroying your OS install so fixing the more sneaky bugs like my memory bleed is pobabally not in anyones future. Your second option is to suck it up and buy an independent graphics card. The GT 430 is absolutly excellent, does everything you need for an HTPC including 3D Blu Ray, TrueHD and DTS-HD Audio Bitstreaming Support, and uses realitively low power. You can buy em here for $60 then send in a rebat for another $20 off.

http://www.newegg.com/Product/Product.aspx?Item=N82E16814130580 http://www.newegg.com/Product/Product.aspx?Item=N82E16814130580

Good luck.

[idata]

Sherman, I am using the version that came with my MB. Well I've updated the driver to the newer one on the GB website and it's working fine. I've applied all the Windows Updates that show up under my Windows Updates. Unfortunately My Movies 4 requires the installation of SP1. I have checked with them if there's a specific driver or patch that their software looks for but I was only told it requires SP1. I guess I'll just have to stick with MM 3 for now. Thanks for the link for the card.

[idata]

Daniel,

Perhaps I'm not fully understanding your problem. It sounds like you are saying My Movies 4 requires Windows 7 SP1. If that is that case, you should be able to install Win7 SP1 regardless of what Intel HD graphics driver version you are running. My advice is to use the original driver version that came with the mobo (not the updated one you said caused you problems in an earlier posting), fully update Windows 7 (minus the graphics driver under optional updates), and then install My Movies 4. In other words, if the updated graphics driver doesn't work... don't use it.

You might also check out Media Browser... it's an open source compilation from multiple developers downloadable from http://www.mediabrowser.tv www.mediabrowser.tv. I tried out both programs and am much happier with this one.

Laptop Users,

I'd demand a refund under the Mfg warrenty.

[ROBERT_U_Intel]

I'm not sure this will address your question but Intel does update the System BIOS and VBIOS proactively as issues are found and resolved. I cannot speak for the other board manufacturers.

.

[ROBERT_U_Intel]

Hi all

Branching the issue with 23Hz and 59Hz to a new thread. Please post to the new thread for any issue regarding resolution and refresh rates.

New thread= /thread/22440 http://communities.intel.com/thread/22440

[idata]

so that we can TALK about it?

??

why?

on my setup this problem arised with new driver, hence it's new driver's bug, nothing to solve or talk about for me..

I don't see any of your request for some testing/setup/conf. data/etc. here..

[idata]

When is this problem going to be resolved? I plunged more than a $1000 into an new HTPC system including the Ceton Infinitv hoping to finally get rid of my DVR. I never realized that the weakest link in the whole setup would be Intel. My RAM, hard drive, Ceton cabecard tuner all work great but cannot output properly over HDMI - so the whole system is a piece of junk for me. I either get BSODs or my EPSON 8350 projector will not display picture - depending upon which version of the driver I am using. Can anyone here recommend any of the version of the driver that for the time being will let me watch TV on flat screen and through my EPSON projector through HDMI without crashing? The developers here need to prioritize this issue as I see so many people having issues with this chipset/CPU combo.