I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

[idata]

Hi,

Getting frustrated - help please. Every time I try to use an LCD TV (using mobo HDMI-out to TV HDMI-in) it results in a BSOD with STOP 0x16—telling me that the igdkmd64 did not recover. Usually before the BSOD I get something like "Display driver igdkmd64.sys stopped responding and has recovered" several times, and them–KABOOM.

The system works fine with a VGA monitor without the HDMI attached.

This is a clean Win 7x64 (Home Premium) install on a minimal system:

ASUS P8H67 B3 (Realtec HD Audio, and Realtec Gbit Network);

i7 2600K with Intel HD3000 on processor graphics

4 Gb RAM (2x 2Gb) DDR3 1333

HD - Crucial C300 128Gb SSD AHCPI.

Supposedly (?) I have the newest HW drivers

The culprit TV's are an older Olevia 42"-1080i, and a newer 26" VIZIO 1080p. Both are HDCP compliant, and both work fine with HDMI from a DVD, A/V Receiver or cable box.

So far I have tried swapping HDMI cables, tried using a DVI-out to HDMI adapter (TVs don't have DVI ports) – same result. Tried removing one memory stick (leaving only 2Gb on a single slot) same problem. Also tried with various BIOS settings -- no help. The same things happens if I booth in Safe Mode with networking, but not in Safe Mode. So, I disabled the network drivers and devices, and rebooted normally --but didn't help, same BSOD.

Have been searching the web and forums, but nothing seems to be helping.

Any suggestions are much appreciated!

[idata]

It is quite similar to the SSD 8MB firmware bug, they never fixed it since the first X25 SSD came out.

[idata]

Hey guys, i was having the same kind of problems, gfx driver not responding and computer freezing up.

Anyway, ASRock just uploaded a new driver update "Modify default setting for IGPU voltage." and all seems good! has been a few hours and i have not had any more probs, even when viewing google maps or watching flash video's etc etc.

Hope it helps

[MSchm21]

That's what I thought, because Asrock released the new Bios for all Mainboards with graphics output. I flashed this yesterday and wondered why my Idle consumption increased. They just applied 3D voltage to 2D with a fixed voltage setting. It's obvious they made this for stability reasons. But since I had no stability problems I flashed back to the previous Bios to save some watts.

Do you have a Z68 Board?

For the people with problems, try to increase the voltage slightly.

[idata]

Just thought id add my experience.

MSI H67MA-E45

i3 - 2100

4gb Corsair XMS3

Windows 7 Ultimate 32bit

Originally set it all up attached to a 22" monitor via vga everything worked perfectly.

Moved the PC to the living room and attached it using HDMI to my toshiba LCD TV, via a Denon 1909 amp and it will not boot it stops prior to the windows loading screen.

If i remove the HDMI cable and reattach the VGA cable it will boot fine. HDMI+VGA cable attached no boot either, if the HDMI cable is in it doesnt boot.

Incidently if i let the machine boot into windows, then attached the HDMI cable and change the display settings to the LCD TV, it works fine, sound too, I get two resolution options (1280x720 and 1920x1080) and both work fine but if a restart the machine at this point it gets stuck prior to the windows loading screen, due to teh hdmi cable being attached.

This new build was to replace an ageing HP slimline media PC that had a radeon 2600xt with HDMI out that worked flawlessly 😞

A very frustrated customer

[idata]

"stops prior to windows loading screen" .. seems like clear description, but I'll rather ask: does that mean you can see windows booting (3 color spots moving etc..), BUT before logon screen (or some different stage) this hangs and picture stays still?

Because if you just don't see anything and hence assume things went wrong, that can be different problem - everything can be loaded properly, logon screen can be there, but you JUST DON'T SEE it (that's btw my case and drivers of my choice currently do this). Which means - log in blindly (just imagine the screen) & press (after some timeout - there are applications loading after profile startup) Ctrl+Alt+F4 twice.

[idata]

No i dont see any windows loading logo, when turned on the PC powers up, cpu fan, hard disks etc for a few seconds then everything stops, with a blinking cursor in the top left of the screen. and stays like that nothing else happens.

When the PC only has the vga cable in when powered on, on screen i get A2 (i think thats right) in the bottom right, and then the message press del to enter setup (this flashes up very fast) and then it boots into windows (i.e. windoows animated loading logo appears), i get none of this with the HDMI cable attached.

Thanks

[idata]

Mark:

sorry to hear this, but it really doesn't look like driver's problem; at that time, NO drivers are in effect; I've had different but similar in nature problems with discrete gfx cards and underpowered PSU; I'd also check which output is selected for display in BIOS (just to be sure, I don't think this is the problem)

[idata]

And I'm am sure that it IS driver problem.

My hardware is:

Asus P8H67-M EVO

Intel i5-2400

I've bought this motherboard to use it with two monitors and now I'm having quite big problem. When I boot Windows 7 with Intel drivers installed (no matter which) connected through D-Sub everything works fine. When I try to connect it through DVI the screen is black. When I reboot computer ( DVI connection) I see POST, Windows logo and then before Login form, screen becomes black. When I connect monitor with HDMI cable I get BSOD almost imidiately if only the Intel drivers are installed.

The most funny thing is that everything works fine when I run Ubuntu. I can use D-SUB, DVI and HDMI connection (HDMI is a little bit overscanned), which is annoying but still much better then with Intel drivers in Windows 7.

I've spent hours of my time to cope with the problem, reinstalling system, drivers and changing BIOSes and I'm fed up with it.

Pablo

[MSchm21]

It's still buggy. I guess you have to buy a dedicated video card because it's obvious it won't be fixed. There is no effort from Intels side since several months. Probably they gave up and concentrate on Ivy Bridge DX11 drivers.

[idata]

Kubiak: read the post I reacted to once more please, you have different problem and yes, your problem is probably driver related; "that apple is orange, because my orange is orange"

[idata]

This should be a candidate for manufacturers product recall all this, though having said that, it would be bad publicity in the IT world to recall a B3 stepping for a B4 stepping!

I do wonder how boards with Intel HD Graphics pass Quality Control, and if so, which manufacturer and/or driver was used. Clearly given the number of Intel driver revisions for some motherboard manufacturers, they must have got this working in order to sign off the driver for public release.

Has anyone tried using DisplayPort or DisplayPort convertor to rule this out on H67 boards?

[idata]

Or has anyone mentioned whether this problem does not occur with Win 7 32-bit?

[idata]

Same problem on my Asrock H67M-ge/I5 2400/8GB/ with latest bios whith any driver I can't get my TV(Schaub Lorenz) work throgh HDMI it works only on default windows driver or in bios

[idata]

And by the way Can anybody say Whom should I sue? To make work a product for which I paid. It's not a joke I'm realy want to know

[MSchm21]

Have you tried driver version 8.15.10.2219?

[idata]

I've tried every driver from old one till beta versions hdmi works only in bios

[MSchm21]

I don't believe you tried every driver.

[idata]

8.15.10.2219 , 15.21.10.2291., 15218bb , 15.22.1.64.2361, 15.22.4.64.2418, latest driver from intel download center every compateble driver from wikidrivers.com/wiki/Intel_GMA_win6x and the one from Asrock Nothing helps. if I've missed something tell me

_________________________________________

ASrock H67M-GE

Intel core I5 2400

vBios 2104.0

[MSchm21]

There are a lot of drivers you missed but it makes no sense to try other drivers since you tried all major drivers.

[idata]

And how should I live now? Any suggestions? someone from Intell reads what we are discussing here for 3 months. The world's largest processor manufacturing company can not write a working driver This is ridiculous. I searched but could not find how to contact and speak with a representative from INTEL I really want to know when the product for which I paid will work Anyone? Anything?

[idata]

Alex:

In my opinion you have exactly the same problem as I have. It is possible to check.

1. Try to connect your MB with monitor with D-SUB cable. You should see screen and work in Windows without any problems (but HDMI and possibly Display Port if you have it have to be disconnected).

2. Try also to run Ubuntu from CD (11.04 version; earlier drivers were worse). You should be able to login and work with all posible video connections but screen through HDMI can be overscaned a little bit.

If you succeed in both cases it will mean we both have exactly the same problem - DRIVERS.

Pablo

Martin:

Sorry Martin. I assumed you answered Alex's post. But still I think Alex, Martin and I have exactly the same problem - BSOD when HDMI connection comes across Intel Graphics drivers for Windows apart from DVI just becoming black in the same case. It seems to me they haven't just tested DVI connection and I have drawn less attention to HDMI connection.