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I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata
Employee
151,531 Views

Hi,

Getting frustrated - help please. Every time I try to use an LCD TV (using mobo HDMI-out to TV HDMI-in) it results in a BSOD with STOP 0x16—telling me that the igdkmd64 did not recover. Usually before the BSOD I get something like "Display driver igdkmd64.sys stopped responding and has recovered" several times, and them–KABOOM.

The system works fine with a VGA monitor without the HDMI attached.

This is a clean Win 7x64 (Home Premium) install on a minimal system:

ASUS P8H67 B3 (Realtec HD Audio, and Realtec Gbit Network);

i7 2600K with Intel HD3000 on processor graphics

4 Gb RAM (2x 2Gb) DDR3 1333

HD - Crucial C300 128Gb SSD AHCPI.

Supposedly (?) I have the newest HW drivers

The culprit TV's are an older Olevia 42"-1080i, and a newer 26" VIZIO 1080p. Both are HDCP compliant, and both work fine with HDMI from a DVD, A/V Receiver or cable box.

So far I have tried swapping HDMI cables, tried using a DVI-out to HDMI adapter (TVs don't have DVI ports) – same result. Tried removing one memory stick (leaving only 2Gb on a single slot) same problem. Also tried with various BIOS settings -- no help. The same things happens if I booth in Safe Mode with networking, but not in Safe Mode. So, I disabled the network drivers and devices, and rebooted normally --but didn't help, same BSOD.

Have been searching the web and forums, but nothing seems to be helping.

Any suggestions are much appreciated!

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idata
Employee
124,766 Views

@Leonardo

Where did you got the old driver version? Having the same issue, wanna give it a try...

Thanks!

View solution in original post

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443 Replies
idata
Employee
5,616 Views

And don't forget constantly BSOD on DVI!

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idata
Employee
5,616 Views

Also "picture out of monitor's range" problem.. (but I think this was solved by the first beta driver, so just keep it that way)

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ROBERT_U_Intel
Employee
5,616 Views

Hi All

This thread has become a little unwieldy to say the least. It has become a dumping ground for every issue seen with the graphics driver and that makes it very hard to manage the issues and disseminate information on them. So, I am locking this thread to further comment.

For the issues you are still experiencing, please look for an open thread specifically addressing that issue. If there are no threads for your issue, please start one.

For those experiencing issues with setting 23Hz or 59Hz, please post to this thread. /thread/22440?tstart=165 http://communities.intel.com/thread/22440?tstart=165

Thanks

Robert

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