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IGCC version downgrade?

ijj
Beginner
821 Views

Hello. I didn't like that my IGCC version lacks some options like "Scaling option" or screen recording. Why was it necessary to delete it? I can't configure scaling via Windows settings (for example, stretch the 4:3 image to fullscreen), as there are none, as in IGCC now. 😠 Can you tell me in which version these features were available, where can I download previous versions?  
Besides, it's strange that I see the inscription "Some features are not supported on non-intel adapters" though I have Intel graphics. 🤔

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4 Replies
ijj
Beginner
820 Views

It seems that some user has encountered the same problem in another topic, he even has the same laptop specs as mine apparently 🤒

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Hugo_Intel
Employee
757 Views

Hello ijj


Thank you for posting on the Intel Communities. We are sorry you are experiencing issues with missing settings from your Intel® Graphics Command Center.


These settings were removed from the Intel® Graphics Command Center since they were added to our newer software Intel® Arc Control.

As a workaround, you can try using  Intel® Graphics Command Center(BETA) which should still have some of the settings.


As for the message "Some features are not supported on non-intel adapters", this should not cause any issues as long as your adapter is in Intel graphics. One reason the message can come up is that your laptop might have a dual graphics configuration.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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ijj
Beginner
752 Views

So a huge part of users are simply lost these functions because they were added to another program for new video cards? So they have to use Beta version. Why couldn't they have been left in IGCC as well? I'm speechless. 
Btw, I didn't have the "Some features are not supported on non-intel adapters" message on more previous versions of IGCC. Well, since I am among those unworthy to use the full version I will use the Beta version of IGCC, at least I see that missing features are now available to me. 

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Hugo_Intel
Employee
744 Views

Hello ijj


We apologize for the inconvenience this issue might have caused. Our efforts are focused on improving the Intel® Arc Control Software as we believe is it a powerful software and the making tool for graphics settings.


I am glad that you are now able to use the screen recording and scaling features. Since the issue is now resolved we will be closing this thread. Feel free to open a new topic if you need further assistance.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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