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Inspiron 7506 2-in-1, BSOD

Jbabin
Beginner
1,128 Views

Hello,

I am looking to see if there any updated drivers and resolutions to BSOD with Iris XE/MAX drivers.  I have windows 11 Pro and was running current arc drivers and every time I run anything from Sketchup to photo shop I get BSOD.  Just had 4 BSOD 4 times in one hour.

Any help would be great.  This has been the worst Dell I have ever bought. Giant paperweight at the moment.

 

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 1/18/2023 5:32:33 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>9</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2023-01-18T23:32:33.6241437Z" />
<EventRecordID>7443</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Jays_Laptop</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">278</Data>
<Data Name="BugcheckParameter1">0xffffc88e925f5010</Data>
<Data Name="BugcheckParameter2">0xfffff80093866b20</Data>
<Data Name="BugcheckParameter3">0xffffffffc0000001</Data>
<Data Name="BugcheckParameter4">0x3</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">1</Data>
</EventData>
</Event>

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Stefan3D
Honored Contributor II
1,113 Views

Since you already use build 4032, there is only 4034 beta

https://www.intel.com/content/www/us/en/download/729157/intel-arc-iris-xe-graphics-beta-windows.html

 

Also your BIOS is not up-to-date - 1.18 vs. 1.19

Please ask DELL support if you need help with that.

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