Intel 530 issue

[idata]

We have an issue with Intel Graphic 530. We have installed the latest drive and when we started the PC the 2nd screen will not come on unless the screen is detached from the PC and re-attached. I've tried to install an older driver but regardless of what I do it still installs the latest driver.

[idata]

Hello DFirth ,

In order to better assist you with this, I would like to get some important information from your system that will help me to troubleshoot this (please run the report while the driver with the issue is installed).There is a tool from Intel that can easily do this for you, Intel® System Support Utility

How can you get this tool and create a report?

-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

-Download the utility-Scan your system with the utility-Export the report (hit next and then save) and attach it to your answer with the advanced editor option (reply button and then check upper right corner)I look forward to hearing from you.Regards,Esteban C

[idata]

Hello DFirth,

I would like to verify if you were able to see the last answer provided.

Please let me know

Regards,

Esteban C

[idata]

Hello DFirth,

I am here checking if you were able to get this fixed or if you require any further support.

Regards,

Esteban C