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Intel 770 uhd loses hardware acceleration in Chrome browser after idling for hours. Stutters.

pman62
Beginner
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Using a 12600k with intel UHD only.

 

After idling for a while, Chrome seems to lose hardware acceleration abilities. 

Youtube videos drop frames, and google maps website map browsing (panning, dragging, zoom) is very choppy and laggy

 

Restarting the browser temporarily cures the issue, until it happens again (often)

frequently need to restart browser to get hardware acceleration to work again.

 

 

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1 Reply
JosueO_Intel
Moderator
273 Views

Hello pman62,


Thank you for posting on the Intel®️ communities. 


We noticed you are already receiving assistance on this matter on the following thread: 


https://community.intel.com/t5/Graphics/12600k-Latest-Graphics-driver-causes-Edge-and-Chrome-browser...


The issue is currently being investigated and new details will be posted soon. 


Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding. 



Regards,

 

Josue O.  

Intel Customer Support Technician



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