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Intel ARC does not support LG Ultrawide 2560x1080 resolution

ACKH
Beginner
‎02-09-2024 06:43 PM
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I have just bought Lenovo Slim 5 with Ultra 7 155H CPU with Intel ARC. I have a problem that it does not support LG Ultrawide resolution. It works in my old notebook with Intel HD Graphic. I have already updated the driver to the latest version but it is still not working and I couldn't find the correct resolution in "Advanced Display Setting". Please advise any solution to that. Thank you.

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Senkuchan
Valued Contributor I
‎02-10-2024 08:34 AM
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I would like to know the video port you are using, the specific model of your LG display and the current screen resolution you have on your ultrawide display. You can also look at this link for more troubleshooting steps:https://www.intel.com/content/www/us/en/support/articles/000054859/graphics.html

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