Intel® Arc™ & Iris® Xe Graphics won't run full screen games on older games

[lionbiligisayar]

Intel® Arc™ & Iris® Xe Graphics won't run full screen games on older games

[lionbiligisayar]

old games not working full screen

[JedG_Intel]

Hi lionbiligisaya,

Thank you for posting at Intel Community Forums

I would like to gather more information to have a better approach in assisting you with your concern. If you could kindly please share the information below, that would be helpful.

1. Was this working fine before?

2. Did you make any recent changes to the system?

3. What specific games are you playing?

4. Are you using a laptop or desktop system?

For further troubleshooting, you may check out the links below:

How to Set Games Full Screen While Using Intel® Graphics

Resolution Issues When Playing Old Games Using Newer Platforms Running Windows® 10

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon!

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello lionbiligisaya,

I wanted to check if you had the chance to review the information and questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello lionbiligisaya,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician