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I've setup some new Lenovo Computer.
Now I've installed the lateste Intel Grafic Driver 26.20.100.7463 and I get on every Boot two Events
Application Error
1000
Name der fehlerhaften Anwendung: IntelAudioService.exe, Version: 1.0.687.0, Zeitstempel: 0x5a1e90a7
Name des fehlerhaften Moduls: ControlModule.dll, Version: 1.0.687.0, Zeitstempel: 0x5a1e908c
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000000000001ee55
ID des fehlerhaften Prozesses: 0xf3c
Startzeit der fehlerhaften Anwendung: 0x01d5a36668fc21e7
Pfad der fehlerhaften Anwendung: C:\WINDOWS\system32\cAVS\Intel(R) Audio Service\IntelAudioService.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\system32\cAVS\Intel(R) Audio Service\ControlModule.dll
Berichtskennung: 328ed790-7267-4cb2-959d-c6e22d29ed54
Service Control Manager
7034
Dienst "Intel(R) Audio Service" wurde unerwartet beendet.
How can I fix this?
Link Copied
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- Please uninstall the Intel Driver 26.20.100.7463 and reboot your laptop.
- Install the latest driver from Lenovo site. In many cases the Intel drivers are customized by the laptop OEM in order to accommodate with its hardware.
Leon
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I uninstall the grafic driver 26.20.100.7463.
I uninstall also the Intel audio driver 10.27.0.6
After a reboot I install the latest driver from the lenovo site 26.20.100.6911
This install the audio driver 10.27.0.4.
But the result is the same
Application Error
1000
Name der fehlerhaften Anwendung: IntelAudioService.exe, Version: 1.0.687.0, Zeitstempel: 0x5a1e90a7
Name des fehlerhaften Moduls: ControlModule.dll, Version: 1.0.687.0, Zeitstempel: 0x5a1e908c
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000000000001ee55
ID des fehlerhaften Prozesses: 0xedc
Startzeit der fehlerhaften Anwendung: 0x01d5a39711dfc387
Pfad der fehlerhaften Anwendung: C:\WINDOWS\system32\cAVS\Intel(R) Audio Service\IntelAudioService.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\system32\cAVS\Intel(R) Audio Service\ControlModule.dll
Service Control Manager
7034
Dienst "Intel(R) Audio Service" wurde unerwartet beendet.
Any other solution?
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Upload a crash dump that refers to IntelAudioService.exe from c:\Users\{your name}\AppData\Local\CrashDumps\ or c:\Users\{your name}\AppData\Local\Temp\
Should help an Intel driver developer with debugging.
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I found lot of Folders under C:\ProgramData\Microsoft\Windows\WER.
--> see attachment
But Nothing under c:\Users\{your name}\AppData\Local\CrashDumps\
or c:\Users\{your name}\AppData\Local\Temp\
HTH
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Searched in internet and I've founded report for solution on similar problem https://forums.lenovo.com/t5/Lenovo-All-In-One-AIO-Desktops/AIO-520-24icb-intel-Audio-sevice-IntelAudioService-exe-crashes/m-p/4465609#M12814 . Uninstalling the Intel(R) Dispaly Audio. which is under Sound, Video and game Controller in Device Manager, solved this crash.
Leon
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This morning I found this report too.
Now I disable the Service IntelAudioService and all crash are gone.
So somebody from the developer should fix it.
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To modify the audio related services settings:
- On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
- Type services.msc and press Enter to open the Services window:
- Click Windows Audio, then Restart.
- Right-click Windows Audio, then select Properties
- Set the Startup to Automatic. Then click Apply > OK
- Restart these two services and set the Startup types to Automatic through the same method 4) & 5):
- Windows Audio Endpoint Builder
- Multimedia Class Scheduler
- Try to play a music or a video to see if the audio works.
If it does, congratulations! But if it doesn’t, don’t be frustrated, go on to follow the Solution 2.
Fix 2: Update your audio driver
This problem could also be caused by the old or incorrect audio driver on your Windows 10.
I think this might help you! As I also suffer same problem with my audio driver.
Regards,
Lewis
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