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Beginner
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Intel Driver & Support assistant me dice que hay una actualización, accedo a ella y me dice que no se puede instalar. Gráficos Intel®: Controladores DCH® 10 de Windows.

Descripción:

Esta descarga instala el controlador de gráficos de Intel® para 6, 7, 8, 9, 10. ª generación, Apollo Lake, Gemini Lake, ámbar Lake, Whiskey Lake y Comet Lake.

Versión: x.x.x.8141 Fecha de revisión: Invalid Date Tamaño: 348.48 MB

 

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Super User Retired Employee
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Please download and run the Intel System Support Utility for Windows and save the report to a text file. Then, using the paperclip icon below the edit window, upload and attach this file to a response post.

 

...S

 

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Beginner
30 Views

n.scott.pearson, Gracias por responder, te adjunto el archivo.

 

 

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Super User Retired Employee
30 Views

Please do the following:

 

  1. Download and install the latest version of the Intel HD Graphics DCH driver package (v27.20.100.8187). You can download it from here: https://downloadcenter.intel.com/download/29554/Intel-Graphics-Windows-10-DCH-Drivers.
  2. If the installer did not ask for a reboot once it completed the install, manually reboot now.
  3. Download and run the Intel Driver and Support Assistant (IDSA) Uninstaller. You can download it from here: https://downloadcenter.intel.com/download/29376/Intel-Driver-Support-Assistant-Uninstaller.
  4. Download and run the installer for the latest version of the IDSA (v20.4.17.5). You can download it from here: https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant.
  5. Stop and reply if IDSA is saying there is a "newer" graphics driver to install. You don't need to do this install regardless.
  6. Reboot.
  7. Wait 15 minutes.
  8. Check if the graphics driver has been overwritten with an older version. If it has, stop and reply here to let us know.

 

...S

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Beginner
30 Views

Muchísimas gracias n.scott.perarson,

He solucionado el problema con tus indicaciones.

Saludos desde España.

Dios os bendiga a todos

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Beginner
30 Views

Hola, buenos días,

Vuelvo a tener el mismo problema que antes. 😞

Gracias

Un saludo

 

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Super User Retired Employee
30 Views

As I said, Intel is looking into the issues with IDSA. They will let us know when this is sorted out.

...S

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