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Intel® Driver & Support Assistant Scan Failure

displayname9
Novice
4,749 Views

hello everyone. it's my first post here so i'm sorry if i do anything wrong. Intel® Driver & Support Assistant was working without any problem a couple of hours ago but now when i open it i get a warning: "Failed to scan system for updates. Please click "Refresh Results" to try again." what should i do? thank you.

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8 Replies
vanci
New Contributor I
4,725 Views

I have the same problem...

DRob
Beginner
4,723 Views

Also having the same problem. My system info from Intel SSU attached, any common components?

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vanci
New Contributor I
4,718 Views

Motherboard AsRock (my motherboard is B760 pro D4 wi-fi) Ram - 3200 mhz...

GWR52
Beginner
4,539 Views

I have the same problem. 

Uninstalling & reinstalling  IDSA has not worked.

AMD Ryzen 7 5700X 8-Core / MSI mbd /ARC A750 / 32GB ram/ Win11 pro

SSU attached

 

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displayname9
Novice
4,456 Views

well all messages are about having the same problem. there isn't any moderator etc. here who can help us about the problem? some of my system informations are: 12th Gen Intel(R) Core(TM) i5-12450H , GenuineIntel / NVIDIA GeForce RTX 4060 Laptop GPU / Physical Memory (Installed):"32 GB" / Microsoft Windows 11 Home Single Language

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displayname9
Novice
4,402 Views

hello guys. now i tried to open it again and its working now and i didn't do anything... maybe you wanna try and tell the result.

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vanci
New Contributor I
4,382 Views

It got better for me too without me doing anything. Maybe there was a problem with the server. But the fact is that everything is fine now.

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GWR52
Beginner
4,362 Views

All working fine this morning.

Without any other information it looks like they have fixed / rolled back something on their server side.

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