Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22259 Discussions

Intel® Driver & Support Assistant Scan Failure

displayname9
Novice
2,386 Views

hello everyone. it's my first post here so i'm sorry if i do anything wrong. Intel® Driver & Support Assistant was working without any problem a couple of hours ago but now when i open it i get a warning: "Failed to scan system for updates. Please click "Refresh Results" to try again." what should i do? thank you.

Labels (1)
8 Replies
vanci
New Contributor I
2,362 Views

I have the same problem...

DRob
Beginner
2,360 Views

Also having the same problem. My system info from Intel SSU attached, any common components?

0 Kudos
vanci
New Contributor I
2,355 Views

Motherboard AsRock (my motherboard is B760 pro D4 wi-fi) Ram - 3200 mhz...

GWR52
Beginner
2,176 Views

I have the same problem. 

Uninstalling & reinstalling  IDSA has not worked.

AMD Ryzen 7 5700X 8-Core / MSI mbd /ARC A750 / 32GB ram/ Win11 pro

SSU attached

 

0 Kudos
displayname9
Novice
2,093 Views

well all messages are about having the same problem. there isn't any moderator etc. here who can help us about the problem? some of my system informations are: 12th Gen Intel(R) Core(TM) i5-12450H , GenuineIntel / NVIDIA GeForce RTX 4060 Laptop GPU / Physical Memory (Installed):"32 GB" / Microsoft Windows 11 Home Single Language

0 Kudos
displayname9
Novice
2,039 Views

hello guys. now i tried to open it again and its working now and i didn't do anything... maybe you wanna try and tell the result.

0 Kudos
vanci
New Contributor I
2,019 Views

It got better for me too without me doing anything. Maybe there was a problem with the server. But the fact is that everything is fine now.

0 Kudos
GWR52
Beginner
1,999 Views

All working fine this morning.

Without any other information it looks like they have fixed / rolled back something on their server side.

0 Kudos
Reply