Intel® Driver & Support Assistant now requiring local network access?

[50shadesofblue]

Why is Intel® Driver & Support Assistant (DSA) now requiring local network access to function?  This seems out of scope for the tool and a bit invasive.  If I decline, the tool does not work or scan my PC.

[KennethB_Intel]

Hello @EdHB,

Thank you for your follow-up and for sharing your concern. I completely understand your concern, and I appreciate your persistence in wanting to get a proper explanation.

To ensure we address your concern effectively and avoid confusion, we kindly ask that you create a separate thread for this topic. You may also mention this thread in your new thread for faster support. This will allow us to provide a focused and detailed response without mixing it with unrelated discussions. Once the new thread is available, one of our support representatives will assist you promptly.

Thank you for your understanding and cooperation. We truly appreciate your engagement in the community.

Best regards,

Kenneth B.

Intel Customer Support Technician

[WCarlS]

KennethB, your response seems evasive.  You state it is not Intel's utility which is causing this issue.  A search of my browser (Edge) settings reveals no changs from previous editions that would cause this.  There is one item, Privacy, search, and services / Site permissions / All permissions / Local network access, currently set to "https://www.intel.com:443 NOT allowed to connect to any device on your local network".  That setting has not changed from the previvous edition of Edge nor the previous IDSA.  It seems clear that the new IDSA is what is generating the problem.  If you are not allowed to provide a substantive answer to the many customers who are seeking help, plase admit it and stop telling us "If you prefer not to allow those permissions, you can utilize a non-Chromium browser like Firefox to run IDSA."  My response, and I'm sure that of others, is "Sayanora, Intel Driver Support Assistant."  This will impact Intel's market share.  In my case, it alaready has.  I have removed all traces of IDSA, disabled all Intel Graphics devices and software packages and uninstalled every component in favor of a different manufacturer.

If I'm wrong, please let us all know.  Lost trust is a hard thing to recover.

[EdHB]

Amen! What's so challenging about providing a clear, complete, and honest answer to an extremely reasonable question? Not trying to be a jerk here, but the run-around is very concerning. And, asking to create a new thread feels like it's a bureaucratic technique to get people to stop. Our follow-up questions are 100% on topic.

[KennethB_Intel]

Hello 50shadesofblue,

I wanted to follow up to see if you had a chance to review the information I provided. Please let me know once you're available so I can assist you further.

Best regards,

Kenneth B.

Intel Customer Support Technician

[KennethB_Intel]

Hello 50shadesofblue,

As I have not received a response, I will now proceed to close this inquiry. If you require further assistance, please feel free to submit a new inquiry, as this thread will no longer be monitored.

Best regards,

Kenneth B.

Intel Customer Support Technician