Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Intel® Driver & Support Assistant now requiring local network access?

50shadesofblue
9.828 Visualizações

Why is Intel® Driver & Support Assistant (DSA) now requiring local network access to function?  This seems out of scope for the tool and a bit invasive.  If I decline, the tool does not work or scan my PC.

 

 

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24 Respostas
WCarlS
Principiante
106 Visualizações

KennethB, your response seems evasive.  You state it is not Intel's utility which is causing this issue.  A search of my browser (Edge) settings reveals no changs from previous editions that would cause this.  There is one item, Privacy, search, and services / Site permissions / All permissions / Local network access, currently set to "https://www.intel.com:443 NOT allowed to connect to any device on your local network".  That setting has not changed from the previvous edition of Edge nor the previous IDSA.  It seems clear that the new IDSA is what is generating the problem.  If you are not allowed to provide a substantive answer to the many customers who are seeking help, plase admit it and stop telling us "If you prefer not to allow those permissions, you can utilize a non-Chromium browser like Firefox to run IDSA."  My response, and I'm sure that of others, is "Sayanora, Intel Driver Support Assistant."  This will impact Intel's market share.  In my case, it alaready has.  I have removed all traces of IDSA, disabled all Intel Graphics devices and software packages and uninstalled every component in favor of a different manufacturer.

If I'm wrong, please let us all know.  Lost trust is a hard thing to recover.

EdHB
Novato
68 Visualizações

Amen! What's so challenging about providing a clear, complete, and honest answer to an extremely reasonable question? Not trying to be a jerk here, but the run-around is very concerning. And, asking to create a new thread feels like it's a bureaucratic technique to get people to stop. Our follow-up questions are 100% on topic.

KennethB_Intel
Moderador
255 Visualizações

Hello 50shadesofblue,


I wanted to follow up to see if you had a chance to review the information I provided. Please let me know once you're available so I can assist you further.


Best regards,


Kenneth B.

Intel Customer Support Technician


KennethB_Intel
Moderador
174 Visualizações

Hello 50shadesofblue,


As I have not received a response, I will now proceed to close this inquiry. If you require further assistance, please feel free to submit a new inquiry, as this thread will no longer be monitored.


Best regards,


Kenneth B.

Intel Customer Support Technician


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