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Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Intel® Driver & Support Assistant problem

kuda6sy
Beginner
1,260 Views

when i start intel driver and support assistant, it was show me updates and so. but now i only get the error: Sorry, something went wrong while trying to scan

i did reinstall but doest work...

Screenshot_8.png

i do wanna update my driver of İntel UHD graphic family 620, but i cant... i find it:Screenshot_9.png

but it didnt update my graphic card.. it still says driver version:27.20.100.8935

can someone help me please? 

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AndrewG_Intel
Employee
1,238 Views

Hello @kuda6sy

Thank you for posting on the Intel® communities.


We understand you have opened an internal Web Ticket with us and we will continue to help you through that channel now. We will therefore close this community case.


Best regards,

Andrew G.

Intel Customer Support Technician


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