Intel Driver and Support Assistant - Invalid Configuration Folder

[Kaik12]

Hello... I tried to install the driver update through DSA, but I get the message:
“The program could not find a folder to save the downloads and data. Please go to the settings and select a valid folder.”
And whenever I access any folder to change it, the message “invalid directory” appears for every folder I try to use. I have already uninstalled the program, restarted the computer several times, and nothing fixes it. I don’t know what else to do to update the drivers.

[AlHill]

What graphics driver are you trying to download?

What is your processor model number?

Doc (not an Intel employee or contractor)
[CoPilot is a virus, W11 is a keystroke logger, all from MicroSlop]

[PatrickV_Intel]

Hi Kaik12,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

• When did you first notice this issue?
• Were there any recent changes made to your system before the issue occurred?
• Which specific driver are you trying to download?
• Aside from uninstalling and restarting the system, what other troubleshooting steps have you attempted so far?

I will be waiting for your response.

Best Regards,

Patrick V.

Intel Customer Support Technician

[StanleyB_Intel]

Hello Kaik12,

Have you had a chance to review our previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Stanley B.

Intel Customer Support Technician

[BrenzL_Intel]

Hello Kaik12,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Brenz L.

Intel Customer Support Technician