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Intel Graphic Command Centre tab not working

iAmPhilo
Beginner
167 Views

Hi guys

 

Does anyone know how to fix this?

 

I've tried 'repair' option in settings, unistall and reinstall but it keeps flickering back to the first tab/opton on the intel graphic command centre.

0 Kudos
3 Replies
AndrewG_Intel
Moderator
142 Views

Hello @iAmPhilo

Thank you for posting on the Intel® communities.

In order to check this further, could you please provide the following information?


1- Just to make sure, is the issue occurring only with the tabs in the section "Display"? Do the other menu options like "System" or "Support" work fine?

2- Did this work fine before? If yes, was there any recent Windows*, driver, or Intel® Graphics Command Center app update? Or was any hardware/software change? Please provide details.

3-Report for Intel® Graphics Drivers following the steps on the link. If this is a laptop and you also use external monitors, make sure the monitors in question are connected to the computer when generating the report.


4- An Intel® System Support Utility (Intel® SSU) report to gather more details about the system.

  • Download the Intel® SSU and save the application on your computer
  • Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
  • To save your scan, click Next and click Save.
  • Once you have saved the file (.txt file), please attach it to your reply.
  • To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox.


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
120 Views

Hello iAmPhilo

We are checking this thread and we would like to know if you need further assistance. Please do not hesitate to contact us back if you have additional inquiries.


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
107 Views

Hello iAmPhilo

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


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