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i can't change the scale parameter

nicken
Beginner
200 Views

i can't change the scale parameter,there is only "save scale" in the scale tab"

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3 Replies
AndrewG_Intel
Moderator
166 Views

Hello @nicken

Thank you for posting on the Intel® communities. It is worth mentioning that our support is only provided in English and we may not be able to translate screenshots attached to the thread.

We understand that Intel® Graphics Command Center is showing "Maintain Display Scaling" as the only scaling option available. Is this correct?

 

Could you please confirm the following details?

  1. Are you trying to correct an overscan issue? Perhaps with a specific app, game, or regular operating system (OS) usage?
  2. Is the Display Resolution selected in the screenshot tagged as the "Recommended" resolution?
  3. Is this regarding a laptop's built-in display?
  4. What are the model of the system and the model of the Intel® Graphics/Processor?

 

We are asking those questions because when using the Recommended Screen Resolution for the selected display, only Maintain Display Scaling will be visible. The Custom scaling option will also be available in order to correct overscan; however, Custom scaling is only available for external displays.

The remaining scaling options (CenteredStretched, and Maintain Aspect Ratio) will be revealed when a screen resolution different than the maximum supported resolution or recommended for the selected display is selected.

For more details, please review this article: Scale Options Are No Longer Available After Updating the Intel® Graphics Command Center.

 

For any other inquiries, please don't hesitate to contact us back.

Best regards,

Andrew G.

Intel Customer Support Technician

 

AndrewG_Intel
Moderator
147 Views

Hello nicken

We are checking this thread and we would like to know if you need further assistance. Please do not hesitate to contact us back if you have additional inquiries.


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
127 Views

Hello nicken

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


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