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Intel Graphics 620 external monitor detection

idata
Employee
‎11-26-2016 03:03 PM
1,926 Views

Hi,

I have a new dell laptop (5000 series).

i'v connected to the laptop an external monitor (Samsung cf390) via HDMI output.

after i restart the computer the Intel Graphic driver wont detect the monitor automatically,

i need to press "detect a new screen" every time.

why is that?

is there any thing i can do to make it automatically?

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idata
Employee
‎11-29-2016 10:46 AM
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UP

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idata
Employee
‎11-29-2016 11:35 AM
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In response to idata

The Intel® HD graphics 620 should be able to handle this configuration and remember the settings even after a restart.

 

Please provide the current operating system version.

 

 

Allan.
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idata
Employee
‎12-06-2016 09:04 AM
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Please run the following utility and attach the results:

 

http://www.intel.com/content/www/us/en/support/siu.html Intel® System Identification Utility

 

 

Allan.
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