Intel Graphics Command Center HDMI scaling Custom missing?

[Ibambus10]

ThingPad E15 Gen2 (i7-1165G7 with Iris Xe & MX450)

1. In Clone mode cannot set different resolution for second display. (Changing Display 1 resolution change also Display 2 resolution and opposite also.)

2. In Clone mode cannot set custom HDMI scaling, presets are useless, Custom preset menu missing.

3.In Single external display mode, in non-recomended resolution cannot set custom HDMI scaling, Custom preset menu missing. (only in Recomended native resloution wich is half what the TV can do, I can select Custom scaling)

Driver Version: 30.0.101.1994

Monitor Name: Wide viewing angle & High density FlexView Display 1920x1080
Monitor Model: unknown
Monitor Id: LEN40BA
Native Mode: 1920 x 1080(p) (60.020Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported

Monitor Name: Generic PnP Monitor
Monitor Model: LCD MT35
Monitor Id: ___0000
Native Mode: 1280 x 720(p) (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported

[Jean_Intel]

Hello Ibambus10,

Thank you for posting on the Intel️® communities.  

Regarding the Clone feature, it is normal behavior to set the identical resolution on the monitor when using the clone feature, as the mode sends the same:

• Content
• Resolution
• Color depth

About the HDMI scaling. The function has been limited on build 1.100.2765.0, and scale options are no longer available. If you would like to gather more information about the update, please visit the following article:

https://www.intel.com/content/www/us/en/support/articles/000057700/graphics.html

Also, I want to confirm what you mean by "Custom preset." Are you looking for an option where you could save different profiles?

Best regards, 

Jean O.  

Intel Customer Support Technician

[Jean_Intel]

Hello Ibambus10,

I hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards, 

Jean O.  

Intel Customer Support Technician

[Jean_Intel]

Hello Ibambus10,

I hope you are doing fine.

I have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O. 

Intel Customer Support Technician.