Intel® Graphics Driver 32.0.101.7076 COLOR DEPTH issue

[tamal]

After Installing Intel® Graphics Driver 32.0.101.7076 the COLOR DEPTH issue occur. Before this Update I can Adjust color depth .the range of the color up-to 32 bits per color. But after update it stuck at 8bits per color. It effects the display quality . Blurry image, icons ,colors. Please fix it. 

[KentRusselP_Intel]

Hi tamal,

Thank you for reaching out to the Intel Community Forum. I appreciate your message and want to assure you that I’m here to assist you with your concern. To better understand the issue and provide accurate support, could you please share the following details:

1. What was the previous graphics driver version that worked correctly?
2. How did you attempt to update the graphics driver—was it through the Intel website or another method?
3. May I know what made you decide to update the graphics driver? Did you happen to get a notification from Intel Graphics Software about an available update?
4. When did you attempt to update the graphics driver?
5. What troubleshooting steps have you already tried? For example, have you manually adjusted the color depth, rolled back to a previous driver, or used How to Use the Display Driver Uninstaller (DDU) to Uninstall a... before attempting to update the graphics driver?
6. What is the version of your HDMI cable—1.4, 2.0, or 2.1?

Additionally, to help us better understand your system configuration and provide accurate support, we kindly request that you share the Intel® System Support Utility (SSU) logs from your device. These logs contain important details about your hardware and software environment, which are crucial for troubleshooting.

Please follow these steps:

1. Download and run the Intel® SSU application.
2. The tool will generate a text file containing your system information.
3. Refer to this guide for detailed instructions: Help Guide for the Intel® System Support Utility
4. Once completed, please attach the generated file to your response.

If you have any additional questions or need further assistance, please don’t hesitate to contact us.

Best regards,

Kent Russel P.

Intel Customer Support Technician

[KentRusselP_Intel]

Hi tamal,

I just wanted to follow up and check if you’ve had a chance to review the information I shared previously. Your feedback is important, and I’d appreciate it if you could share your thoughts at your earliest convenience.

If you have any questions or need further clarification, please don’t hesitate to reach out.

Best Regards,

Kent Russel P.

Inte Customer Support Technician

[KentRusselP_Intel]

Hi tamal,

I hope you're doing well. As I haven’t received a response, I will proceed to close this inquiry. Should you require further assistance or have additional questions, please feel free to submit a new request. Kindly note that this thread will no longer be monitored once closed.

Best regards,

Kent Russel P.

Intel Customer Support Technician