Most recent Intel Graphics Driver not working.
Screen repeatedly goes black, before eventually blue screening (VIDEO_TDR_FAILURE What failed: igdkmd64.sys)
Device "works" (by works, I mean it doesn't blackout and die after a few seconds) when I disable Intel HD Graphics card via the display section in device manager.
I've tried updating driver through device manager but it's says that it's already up to date. I then tried to install the driver via Dell website and I when installing I get a pop up saying it's incompatible with my operating system (weird as this is the one I'm advised to download when inputting my Service Tag, driver: Intel-UHD-Graphics-Driver_HG22T_WIN_184.108.40.20635_A03.EXE)
Anyway we've tried everything, even completely wiped/reinstalled my windows 10 and no luck
Any ideas? Device not old and is now completely unusable with this issue?
So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).
Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]
System test text file attached!
I should mention that the only way I can run this test is by disabling the "Intel(R) UHD Graphics Driver" via "Device Manager > Display Adaptors" (otherwise the laptop BSOD's within a few minutes of running)
Not sure if that makes a difference to the test or not?