Intel Graphics Driver is faulty and causing BSOD (Iris Xe)

[neo2]

Hi Intel,

I have Dell Latitude 9420 with Windows 11. I have installed you latest driver version: 30.0.100.9955. (I did try also older version and DELL version). So problem is that as soon as I use your driver my system is not stable and causing BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL, igdkmdn64.sys

(The reason why the driver crashed the system is because it caused at a page fault when the IRQL was at DISPATCH_LEVEL, hence the bugcheck of Stop 0xA.)

As soon as I uninstall INTEL graphics driver and I use microsoft generic driver I have no BSOD.

(please see minidump attached - driver verifier enabled).

Could you please have a look on it and help me to fix it?

[JosueO_Intel]

Hello neo2,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

Regards, 

Josue O.  

Intel Customer Support Technician

[neo2]

Hi Josue, sorry I was not able to reply sooner. I still have the issue. My laptop has fresh windows 11.

Latest memory dump have 300 mb. i can share it yo you if you need. 

here is full memory dmp

https://1drv.ms/u/s!AhlQgAfM03CWgqtUKNIBsaGolFmdVQ?e=watpkk