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LBarc1
Beginner
647 Views

Intel Graphics Settings does not open

When I right click on my desktop and click 'Intel Graphics Settings', nothing appears or loads.

 

I'm trying to change my scaling settings so I can get Counter Strike's 4:3 aspect ratio stretched to my 16:9 monitor. I have an MSI GV62 8RD laptop, so this cannot be done through my Nvidia control panel.

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3 Replies
Alberto_R_Intel
Moderator
112 Views

LBarc1, Thank you for posting in the Intel® Communities Support. I looked in MSI's web site and I see that the graphics controller for this laptop is GeForce® GTX 1050 Ti with 4GB GDDR5, so it seems that the Intel® graphics controller is disable for this platform. Just to let you know, depending of the graphics drivers that you are using you might need to download the Intel® Graphics control panel from Microsoft's web site: https://www.microsoft.com/en-us/p/intel-graphics-control-panel/9ndlclmmtmrc?activetab=pivot%3Areview... We recommend to install the graphics driver provided by the manufacturer of the computer, since that driver was customized by them work with your specific platform. According yo MSI's web site there is an Intel® graphics driver that is available version 24.20.100.6169, please try to install it: http://download.msi.com/nb_drivers/vga/vga_win64_24.20.100.6169_0xce2b7b08.zip There is also an Nvidia graphics driver version 398.35: http://download.msi.com/nb_drivers/vga/VGA_vga_Win10_x64_HDA(398.35)-1033509-01_24.21.13.9835_0xbf67... In reference to the NVIDIA graphics control panel, I found a note in their website stating: "1.In order to use the NVIDIA Control Panel, please go to [Utility] page to download and install NVIDIA Control Panel UWP after installing the NVIDIA Graphics Driver. 2.This version is only supported Windows 10 RS4(1803) or later version." Here is the link to download it: http://download.msi.com/uti_exe/nb/398.35_WIN32UX_3.14.0.139(Package398.35)_0x0173990e.zip In the following link you will find the Intel® generic graphics drivers, please enter the Intel graphics controller that the laptop is using to get all the proper graphics drivers: https://downloadcenter.intel.com/ Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
Alberto_R_Intel
Moderator
112 Views

LBarc1, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
Alberto_R_Intel
Moderator
112 Views

LBarc1, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question. Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
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