Intel Graphics Software 32.0.101.8736 errors

[Oreganol]

I've just updated the Intel Display driver to version 32.0.101.8736, and there is an error message in the event viewer like these from Intel.Graphics.Software.App :

{"category":"Igcl","level":"Error","message":"3rd Party - IGCL ctlEccGetProperties - Error , result=1073741834"}

Does anyone know a fix? Ive already used DDU and tried fixing it that way to no avail

[BrenzL_Intel]

Hello Oreganol,

Thank you for reaching out to the Intel Community Forum

We understand that after updating to driver version 32.0.101.8736, you are encountering error messages in Event Viewer related to Intel Graphics Software (IGCL / ctlEccGetProperties). We also appreciate that you have already attempted a clean installation using DDU.

To help us further isolate the issue, could you please provide the following details:

• Where did you download the driver from? (e.g., Intel official website, OEM website, or third-party source)
• Have you tried rolling back to a known working driver version? If yes, please share the version and whether the issue persists
• Does the error appear continuously, or only during specific activities (e.g., system startup, launching applications, gaming, etc.)

Additionally, please generate and share an Intel® System Support Utility (SSU) report so we can review your system configuration in detail. You can download the SSU tool here:

https://www.intel.com/content/www/us/en/support/articles/000057926/software/software-applications.html

Once we have this information, we will proceed with further analysis and assist you with the appropriate resolution.

We look forward to your response.

Best regards,

Brenz L.

Intel Customer Support Technician

[BrenzL_Intel]

Hello Oreganol,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Brenz L.

Intel Customer Support Technician

[BrenzL_Intel]

Hello Oreganol,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Brenz L.

Intel Customer Support Technician