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Intel Graphics Software keeps Showing "Waiting for Windows to complete device reconfiguration..."

Frank772
Beginner
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Periodically I get the following message from Intel Iris Xe Graphics running on A NUC12WSHi7-1260P.

"Waiting for Windows to complete device reconfiguration...".

I have Windows 11 Pro 24H2 installed. 

I have a two monitor setup with a Dell S2722QC  and Dell P2414H.  The first is a 4K monitor and the second only HD.  They seem to work fine together after tweaking the settings on each individually. 

Once I get the message I can no longer get any other response from the graphics software.

Any suggestions on want to do? 

Thanks, Frank

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RandyT_Intel
Moderator
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Hi @Frank772 ,

 

I would like to inform you that as of January 16, 2024, technical and warranty support for Intel’s NUC 7 through NUC 13 systems has transitioned to ASUS. For any assistance, please contact ASUS directly at ASUS Support

 

Customer Support Services for Intel® NUC Products Has Transitioned to...

 

Additionally, all software, firmware, BIOS support, and security advisories for these systems will now be managed by ASUS. 

 

Thank you for your understanding and cooperation. 

 

Regards,

 

Randy T.

Intel Customer Support Technician

 

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Frank772
Beginner
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Thanks for the useless reply.  Asus has nothing to do with Intel's GPU's and their software.  The fact that it is running on a NUC should not effect whether I can find out why the software is having problems running in Windows 11 and creating problems for me.  It also runs on many other types and brands of computers including ones built at home.  Do you tell these home builders to check with them selves to fix the problems?

I need help with Intel Iris graphics, not my NUC.

Thanks

Frank

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