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PPopo5
Beginner
534 Views

Intel Graphics control panel doesn't work after 17763.316 Win10 update. UHD Grpaphics 630

No chance to manage graphics settings using Intel Graphics Control Panel. The message "Graphics driver is not available" appears when try to launch the control panel. The latest intel drivers are installed

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n_scott_pearson
Super User Retired Employee
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The issue here is that, once you upgrade to the 1809 update, DCH-based drivers are in the picture. You must update to the DCH-based Intel HD Graphics drivers and then you must download the new Intel Graphics Control panel from the Microsoft App Store. Now, upgrading from the non-DCH-based drivers to the DCH-based drivers is problematic; the installer for DCH-based drivers cannot uninstall non-DCH-based drivers and you must do this manually. Here is the process:

 

  1. Download the DCH-based driver package and place it on your system drive (anywhere you wish; location isn't important). The latest release is available here: https://downloadcenter.intel.com/download/28515/Intel-Graphics-Driver-for-Windows-10?product=126790.
  2. (Very important!) Disable Internet access. Unplug Ethernet cable and/or disable Wireless access.
  3. From the Apps / Apps & Features Settings scene, uninstall the non-DCH driver package (look for Intel Graphics Driver entry).
  4. Reboot.
  5. Install the DCH-based driver package that you downloaded in Step 1.
  6. Reboot.
  7. Enable Internet access.
  8. Note: Windows Update may want/need to install updates at this point. You should manually go to the Update & Security / Windows Update Settings scene. If no updates are in progress, click on Check for Updates and, if any are necessary, they will commence. If updates are (now) in progress, wait for them to complete and reboot if this is then requested.
  9. Download and install the Intel HD Graphics Control Panel app from the Microsoft App Store.
  10. Test.

 

Hope this helps,

...S

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