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Intel HD 3000 - Support for Lenovo T420 1600 x 900

LC0072
Beginner
1,095 Views

I have a Lenovo T420 that is capable to have a resolution of 1600 x 900. It is running on Windows 10 using Intel (R) HD 3000 . Recently, I plugged this laptop to the TV to watch a DVD. After that the laptop resolution has been reset to max 1024 x 768. I tried many different ways, reinstall intel drivers (9.17.10.3347),  windows, it remains the same. Would you please advise the suitable driver to fix the problem?

 

Processor
1x 2nd generation Intel Core i5-2520M Processor(2.50 GHz 3 MB)
Memory
1x 4 GB PC3-10600
Operating System
Windows 7 Professional 64(EN:English)
Hard Drive
1x 320 GB 7200
Optical Drive
1x
Wired Network
1x
Wireless Network
1x Bluetooth Version 3.0; Intel Centrino Ultimate-N 6300; Integrated Wireless Wide Area Network upgradable
Ports
1x IEEE 1394a; 2 USB 2.0; External Microphone Headphone Line-In/out Combo Jack; 1 eSATA; External Display (VGA); RJ-45; Display port
Graphics
1x Intel Graphics Chipset
Monitor
14.0 1600x900
Form Factor
Notebook
Included Warranty
3Yr 1Yr Bat OSR

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AlHill
Super User
1,086 Views

Sorry, your processor and graphics are not supported on windows 10.  Also, there is no Intel driver for your graphics for windows 10.  All you have is the Microsoft generic driver, which lacks features and performance.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Jean_Intel
Employee
1,059 Views

Hello LC0072,

 

Thank you for posting on the Intel️® communities. 

 

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, we are glad to see that fellow community members have the knowledge, and they jumped in and helped. You may also find the Discontinued Products website, website helpful to address your request.  

 

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued."

 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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