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22750 Discussions

Intel HD 3000 Video Card problem with windows 10

HHass4
Beginner
6,935 Views

I have a disaster since I updated to windows 10 my intel HD 3000 video card driver keep crashing and I get black screen for seconds like the driver is being closed and opened again

when I disable the card driver the screen never blackouts like it do when the driver is enabled

my laptop is Lenovo G570

please advise

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5 Replies
AlHill
Super User
4,605 Views

That is because HD 3000 graphics are not supported on Windows 10.

https://www.intel.com/content/www/us/en/support/articles/000005526/graphics-drivers.html Supported Operating Systems for Intel® Graphics Products

Doc

HHass4
Beginner
4,605 Views

Thank you Al Hill for your replay

then there is no solution for this ? any upgrades or manual fixing ?!

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AlHill
Super User
4,605 Views

The best you can do, without adding a compatible graphics card or changing your hardware, is to use the driver here:

https://www.catalog.update.microsoft.com/Search.aspx?q=intel%20HD%203000%20graphics%20windows%2010 Microsoft Update Catalog

Doc

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HHass4
Beginner
4,605 Views

I think it solved the problem but I'll keep and eye on my laptop till tomorrow and give you the feedback if it is totally solved or not

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AlHill
Super User
4,605 Views

You should also know that your processor is not supported on Windows 10:

https://www.intel.com/content/www/us/en/support/articles/000006105/processors.html Does My Intel® Processor Support Microsoft Windows® 10?

Doc

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