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22752 Discussões

Intel HD 3000 Video Card problem with windows 10

HHass4
Principiante
6.936 Visualizações

I have a disaster since I updated to windows 10 my intel HD 3000 video card driver keep crashing and I get black screen for seconds like the driver is being closed and opened again

when I disable the card driver the screen never blackouts like it do when the driver is enabled

my laptop is Lenovo G570

please advise

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5 Respostas
AlHill
Superusuário
4.606 Visualizações

That is because HD 3000 graphics are not supported on Windows 10.

https://www.intel.com/content/www/us/en/support/articles/000005526/graphics-drivers.html Supported Operating Systems for Intel® Graphics Products

Doc

HHass4
Principiante
4.606 Visualizações

Thank you Al Hill for your replay

then there is no solution for this ? any upgrades or manual fixing ?!

AlHill
Superusuário
4.606 Visualizações

The best you can do, without adding a compatible graphics card or changing your hardware, is to use the driver here:

https://www.catalog.update.microsoft.com/Search.aspx?q=intel%20HD%203000%20graphics%20windows%2010 Microsoft Update Catalog

Doc

HHass4
Principiante
4.606 Visualizações

I think it solved the problem but I'll keep and eye on my laptop till tomorrow and give you the feedback if it is totally solved or not

AlHill
Superusuário
4.606 Visualizações

You should also know that your processor is not supported on Windows 10:

https://www.intel.com/content/www/us/en/support/articles/000006105/processors.html Does My Intel® Processor Support Microsoft Windows® 10?

Doc

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