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VTran8
Novice
2,327 Views

Intel HD 4600 screen tearing/flickering after updating to Windows 10 April Update

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Screen flickering/tearing in games. Ghosting/blurry effect appears in Fortnite

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p> 

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

Dell Optiplex 3020MT

Hybrid or switchable graphics system?

 

ie Does it have AMD or NV graphics too?

No

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel)

 

EFP = External Flat Panel (Monitor you plug in)

EFP

How much memory [RAM] in the system (see note2 below).

8GB

Provide any other hardware needed to replicate the issue.

 

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

DP

Hardware Stepping (see note1 below).

<span styl...

0 Kudos
3 Replies
idata
Community Manager
197 Views

Hello, UnluckyGod. Thank you very much for contacting the Intel Communities Team. I will be more than happy to assist you.

 

 

Please make sure you are using the recommended settings forhttps://gameplay.intel.com/en-us/CPUAndGameSelected/Index/75043/641893 Fornite* and https://gameplay.intel.com/en-us/CPUAndGameSelected/Index/75043/673546 StarCraft*. Please test these settings and share with us the results.

 

 

 

Antony S.
VTran8
Novice
197 Views

Starcraft is fine now (without editing settings). But Fortnite still have problem.

idata
Community Manager
197 Views

Hello, UnluckyGod. Thank you very much for sharing the results.

 

 

Please try the drivers provided by your system manufacturer (4281). Here is the download link: https://downloads.dell.com/FOLDER03350146M/1/Video_Driver_Y9JM5_WN32_10.18.15.4281_A02.EXE https://downloads.dell.com/FOLDER03350146M/1/Video_Driver_Y9JM5_WN32_10.18.15.4281_A02.EXE

 

 

Let us know the results.

 

 

 

Antony S.