Intel HD 620 not detecting HDMI monitor

[JStee5]

I've tried the remove/reload drivers and the control panel to no effect. HP Notebook, i5-7200U, Windows 10.0.16299, Driver 23.20.16.4982. I've tried multiple monitors and a TV and multiple HDMI cables. All monitors and cables work fine with another laptop and a desktop. It was working fine until this afternoon.

[idata]

Hello jfsteel,

Thank you for joining the Intel Community Support.To address your issue properly, I would like to gather basic information about your system. Please scan it using the DxDiag tool. Follow the steps below:1. In the keyboard, press WinLogo key + R. 2. In the Run box please type dxdiag and hit Enter.3. Click on Save All Information (save it in your desktop). 4. Attach the report to this thread. Also, I would like to know if you received any error message when the display issues started happening yesterday. Did you install any Windows update or software?Wanner

[idata]

Hello jfsteel,

I am writing to follow up on your inquiry.Please let me know if you need any further assistance. Wanner G.

[bjones]

.