Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22015 Discussions

Intel HD Driver will not install - Windows 8.1

SBovi
Beginner
‎01-25-2015 11:52 AM
1,659 Views

I just installed an Asus Z97-E board. Whenever I attempt to install the Intel HD Driver I receive the BSOD and this: system_thread_exception_not_handled (igdkmd64.sys) I have tried various versions of the driver with no luck. The install stops part way. All I get is the basic VGA adapter. I have installed a third party card that is working fine. How do I further troubleshoot this?

0 Kudos

Link Copied

1 Reply
JSchu20
Beginner
‎01-25-2015 09:50 PM
527 Views

Perhaps you could use this. This utility scans the hardware and installs the latest Intel drivers for the Intel hardware. Hope that it helps.

http://www.intel.com/p/en_US/support/detect Intel® Driver Update Utility

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.