Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20753 Discussions

Intel HD Graphics 4000: Blurred text on QHD resolution

Diabig0R
Beginner
1,644 Views

Notebook: HP ProBook 450 G0 with HDMI output
Monitor: Dell S2721DS QHD (2560x1440)
OS: Windows 10 21H2
Intel HD Graphics 4000 (driver version 10.18.10.5069)

Maximum available resolution of Intel HD Graphics 4000 via HDMI is 2048x1080.

I used Intel's "CustomModeApp.exe" to create custom resolution: 2560x1440, 32 bit, 24 Hz, which worked after restart, but symbols and small graphic elements look blurred in horisontal dimension.

I used a monitor test program which showed that horisontal pixel-width lines are sharp, but vertical pixel-width lines look interpolated - as if I used a non-native resolution on my monitor.

How can I fix this? I would appreciate your help.

0 Kudos
4 Replies
AlHill
Super User
1,640 Views

Your graphics are discontinued and not supported.  The best you can do is to use the latest/last driver, which can be found here:

https://www.intel.com/content/www/us/en/download/18606/intel-graphics-driver-for-windows-15-33.html

 

If that does not help, you are out of luck.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

0 Kudos
Diabig0R
Beginner
1,604 Views

This driver can not not be installed: "The driver is not valid for this computer".

Intel's and HP's driver assistants claim that I have the most  possible up to date driver.

0 Kudos
Diabig0R
Beginner
1,580 Views

I managed to update the driver up to the latest version 15.33.53.5161 (64bit), but this did not change anything.

It looks like the problem not with the driver, but sub settings are wrong.

0 Kudos
Andres_Intel
Employee
1,568 Views

Hello Diabig0R,

  

 

Thank you for posting on the Intel®️ communities. I am sorry to hear that you are having issues with your Intel® HD Graphics 4000.

 

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.

 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician


0 Kudos
Reply