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Intel HD Graphics 520 keeps crashing

dianepep
Beginner
‎03-19-2021 08:33 PM
1,496 Views

My HD Graphics 520 crashes constantly. It is kicking me out of my poker game and costing me money. This has been happening for a year now and I have tried reinstalling the driver and have it updated to the latest driver I can find on Intel Support website and i also tried updating to the latest driver on my manufacturers (HP) website. In the event viewer I am getting the message "Display driver igfx stopped responding and has successfully recovered."

Please help

Thanks

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AlHill
Super User
‎03-19-2021 08:45 PM
1,493 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

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